Dental - Front Office Coordinator

Most dental front desks are a phone, a clipboard, and "the doctor will be right with you." Ours isn't. At Smile Avenue Family Dentistry, the front office is the first and last impression of a practice built on one promise: every patient feels understood, confident, and cared for — every visit, no matter who they see. If you remember names, read the room, and want the nervous patient to leave better than they walked in, keep reading.

What You'll Do

Greet every patient like they're expected and welcome — because they are.
Own check-in and check-out — making sure required paperwork is complete and the daily schedule keeps flowing.
Take ownership of day-of schedule management to keep the day on time and minimize patient wait times.
Lead financial and treatment-plan conversations with clarity and zero pressure — we educate, we never push.
Verify and explain insurance so patients understand their investment before they're surprised by it.
Partner with our centralized scheduling and billing team for seamless communication and clean handoffs.
Protect the patient experience when the day gets busy — managing the workflow so the office stays calm and welcoming. That's the real job.

What We're Looking For

Genuine warmth and hospitality with every patient — you create a reassuring atmosphere.
A demonstrated ability to stay calm and effective in stressful, high-pressure moments.
Dental or medical front office experience (strong preference for Open Dental + insurance familiarity).
Strong organizational skills with proven follow-through on tasks and commitments.
Effective communication and a strong telephone presence.
An ownership mindset — you take initiative without needing to be prompted.
A belief that trust is built through careful attention to the details.

Not for you if you want to clock in, stare at a screen, and avoid patients. We're relationship-first, and the front desk sets the tone.

What We Offer

Real systems and training — you'll be set up to win, not left to figure it out.
A team that takes the patient experience as seriously as you do.
Competitive hourly pay, a growth path, and a culture worth showing up for.

To Apply: Send your résumé, and tell us about one time you turned an anxious or frustrated person into someone who left happy. Applications without that story won't be reviewed — we read every one that includes it.

Build your career with Smile Avenue

At Smile Avenue Family Dentistry, we're a growing multi-location dental group serving Cypress and Katy, TX. We're not just building a practice — we're building something bigger. With two thriving locations and a centralized support office, we've created an organization where clinical excellence meets real structure, real systems, and real growth opportunities.

We believe great patient care starts with a great team. That means hiring people who care about doing things right, giving them the tools and training to succeed, and creating an environment where accountability and kindness go hand in hand. Our offices are modern, our technology is cutting-edge, and our culture is built on a simple idea: when you take care of your people, they take care of your patients.

Whether you're a clinician, a coordinator, or part of our support team, you'll find a workplace that values your contribution, invests in your development, and treats you like more than a number. We run on EOS, we use data to make decisions, and we partner with experts to make sure our team has every advantage. If you're looking for a dental organization that's growing with intention, we'd love to meet you.

Patrick Vuong

Dr. Patrick Vuong founded Smile Avenue Family Dentistry with a clear mission: deliver the best possible dental care while building a workplace where people genuinely want to come to work. A practicing dentist and hands-on business leader, Dr. Vuong has grown Smile Avenue from a single location to a multi-site organization with a centralized support team — all while staying focused on what matters: patients and people.

Dr. Vuong leads with transparency, invests in systems that support his team, and believes that the right people in the right seats can accomplish anything. He is personally involved in building the culture, the processes, and the growth strategy that make Smile Avenue a standout place to work in Texas dental care.

"My goal is to provide the best possible dental care and the most enjoyable office experience possible. When you are sitting in our dental chair, I want you to feel like you're the most important patient in the world."

Benefits & Perks

Paid Time Off PTO that grows with your tenure, plus 6 paid holidays. We believe in rest and recharge.

Modern, Tech-Forward Offices Work with cutting-edge dental technology in clean, modern facilities that patients and staff love.

Growth & Development Continuing education support, structured onboarding, and clear pathways for advancement as we grow.

Multi-Location Stability Two established locations plus a support office — this isn't a startup. It's a growing organization with real infrastructure and long-term opportunity.

Structured & Supportive Culture We run on EOS, use Culture Index for team development, and partner with external HR and compliance experts. You'll always know what's expected and have the support to deliver.

Build your career with Smile Avenue

Open Positions

Remote Only

Dental Front Office Coordinator

Patrick Vuong

Benefits & Perks

Open Positions