Job Posting: Dental Office Manager at Smile Avenue Family Dentistry

Location: Cypress, Texas

About Us

At Smile Avenue Family Dentistry, we pride ourselves on being more than just a dental practice; we are a community that puts people first, dedicated to growth and excellence. Located in the vibrant community of Cypress, Texas, our expanding multi-location practice seeks an experienced and proactive Dental Office Manager. This full-time, on-site role is crafted for a leader passionate about fostering an environment that enhances patient experiences, streamlines operations, and cultivates a positive workplace for all.

Job Description

As the Dental Office Manager for Smile Avenue Family Dentistry, you will play a crucial role in maintaining the efficiency of our dental office operations. You will directly contribute to the growth of our practice through leadership, dedication to patient care, and the enhancement of operational procedures. This is not a remote job, hence your influential presence in the office will make a significant impact on our team and patients alike.

Duties and Responsibilities

Supervise and support front office staff, including dental assistants and hygienists, ensuring a synergistic work environment.
Coach, mentor, and enhance team accountability, focusing on high-quality dental care and customer service.
Manage employee schedules, conduct performance reviews, and foster a spirit of continuous improvement and professional development amongst team members.
Ensure smooth patient flow throughout the day to optimize efficiency and patient satisfaction.
Handle operational intricacies such as appointment scheduling, patient communications, and the management of medical records under HIPAA guidelines.
Oversee financial aspects including billing, payroll, and budgeting, while ensuring the profitability of the practice.
Maintain adherence to clinical and administrative policies and ensure compliance with all regulatory bodies such as OSHA and state dental boards.
Resolve patient issues with tact and professionalism, enhancing the patient experience and maintaining a positive public image for the practice.
Lead by example using advanced communication skills to promote a team-oriented environment.

Requirements

A minimum of 3 years of experience in dental office management or related healthcare facility management.
Demonstrated leadership skills with a robust ability to manage, inspire, and lead a team.
Comprehensive understanding of dental office procedures and workflows.
Excellent problem-solving skills, with a proven record of implementing efficient protocols.
Strong organizational abilities coupled with proficient knowledge of financial practices including budgeting, payroll, and accounting.
Proficient in dental practice management software as well as general computer literacy.
Solid communication skills, both verbal and written, ensuring clear and effective interaction with staff and patients.
Commitment to keeping a positive, patient-centered approach that aligns with the values and vision of Smile Avenue Family Dentistry.
Capable of handling multiple tasks simultaneously in a fast-paced environment.

Why Join Smile Avenue

Competitive pay (Based on experience)
Medical & dental benefits plus EXCITING Profit Share.
Paid time off and holidays.
Continuous leadership development and training opportunities.
A supportive, innovative culture where your ideas matter and your work is recognized.

Build your career with Smile Avenue

At Smile Avenue Family Dentistry, we're a growing multi-location dental group serving Cypress and Katy, TX. We're not just building a practice — we're building something bigger. With two thriving locations and a centralized support office, we've created an organization where clinical excellence meets real structure, real systems, and real growth opportunities.

We believe great patient care starts with a great team. That means hiring people who care about doing things right, giving them the tools and training to succeed, and creating an environment where accountability and kindness go hand in hand. Our offices are modern, our technology is cutting-edge, and our culture is built on a simple idea: when you take care of your people, they take care of your patients.

Whether you're a clinician, a coordinator, or part of our support team, you'll find a workplace that values your contribution, invests in your development, and treats you like more than a number. We run on EOS, we use data to make decisions, and we partner with experts to make sure our team has every advantage. If you're looking for a dental organization that's growing with intention, we'd love to meet you.

Patrick Vuong

Dr. Patrick Vuong founded Smile Avenue Family Dentistry with a clear mission: deliver the best possible dental care while building a workplace where people genuinely want to come to work. A practicing dentist and hands-on business leader, Dr. Vuong has grown Smile Avenue from a single location to a multi-site organization with a centralized support team — all while staying focused on what matters: patients and people.

Dr. Vuong leads with transparency, invests in systems that support his team, and believes that the right people in the right seats can accomplish anything. He is personally involved in building the culture, the processes, and the growth strategy that make Smile Avenue a standout place to work in Texas dental care.

"My goal is to provide the best possible dental care and the most enjoyable office experience possible. When you are sitting in our dental chair, I want you to feel like you're the most important patient in the world."

Benefits & Perks

Paid Time Off PTO that grows with your tenure, plus 6 paid holidays. We believe in rest and recharge.

Modern, Tech-Forward Offices Work with cutting-edge dental technology in clean, modern facilities that patients and staff love.

Growth & Development Continuing education support, structured onboarding, and clear pathways for advancement as we grow.

Multi-Location Stability Two established locations plus a support office — this isn't a startup. It's a growing organization with real infrastructure and long-term opportunity.

Structured & Supportive Culture We run on EOS, use Culture Index for team development, and partner with external HR and compliance experts. You'll always know what's expected and have the support to deliver.

Build your career with Smile Avenue

Open Positions

Remote Only

Dental Office Manager