Treatment Coordinator

Job Posting: Dental Treatment Coordinator

Job Description

Smile Avenue Family Dentistry is excited to announce an opening for a dedicated Dental Treatment Coordinator. This position seeks a committed individual eager to facilitate seamless dental care in a fast-paced and friendly environment. The role is ideal for someone who is driven by a passion to ensure patient comfort and effective coordination of dental treatments. We emphasize the importance of personalized patient care, making this an excellent opportunity for those who demonstrate meticulous attention to detail and outstanding communication skills. Please note that this is an onsite, not a remote job, highlighting the need for direct interaction and personal touch in coordinating comprehensive dental services.

Joining our team means becoming part of a caring, professional family that values dedication to outstanding service and attentive care. As a Dental Treatment Coordinator, you will be key in sustaining patient relationships and ensuring that they receive timely and efficient treatment.

Duties and Responsibilities

• Coordinate and schedule appointments for dental procedures, maximizing resource utilization and patient convenience.
• Review and explain treatment plans with patients, ensuring they understand the proposed dental services and associated costs.
• Act as a liaison between patients, dental practitioners, and third-party financing entities to facilitate clear communication and payment processes.
• Monitor patient accounts and follow up on treatments, ensuring optimal compliance with treatment protocols.
• Maintain meticulous records of patient interactions, treatments plans, and outcomes in accordance with compliance regulations.
• Implement efficient office protocols to reduce waiting times and enhance the patient experience.
• Handle sensitive patient data with confidentiality and in compliance with federal and state regulations.
• Provide empathetic support to patients, addressing concerns and feedback to foster a welcoming environment.
• Work collaboratively with dental staff to manage daily operations, emphasizing teamwork and operational efficiency.
• Stay updated on advancements in dental practices and technologies to ensure modern and effective patient care.

Requirements

• Proven experience as a Dental Treatment Coordinator or similar administrative role in a dental office.
• Strong understanding of dental terminology and dental office procedures.
• Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.
• Proficiency in using dental software systems and Microsoft Office Suite.
• Exceptional interpersonal and communication skills, capable of explaining complex dental procedures in easily understandable terms.
• Demonstrated aptitude for problem-solving and decision-making with minimal supervision.
• High level of discretion and professionalism when handling confidential patient information.
• Minimum of a High School Diploma; further education or certification in dental office management is preferred.
• Commitment to ongoing professional development and continual learning.
• Ability to work extended hours and weekends when necessary to support patient needs and office operations.