Job Opening: Dental Back Office

Highland Village Family Dentistry

Highland Village Family Dentistry is excited to announce a full-time opportunity in our dynamic team. We are currently looking for dedicated and enthusiastic individuals to fill the position of Dental Back Office. This pivotal role is suited for professionals who are committed to providing excellent patient care and support within a fast-paced dental environment. Please note, this position is based onsite at our well-equipped facility, and is not available for remote work.

As a core member of our back office team, you will play a significant role in supporting our dental professionals to deliver exceptional dental services. We pride ourselves on maintaining high standards of care and operational excellence, ensuring a positive and comfortable experience for our patients. By joining us, you will contribute to maintaining our reputation as a leading dental care provider in the community, fostering a supportive and collaborative workspace.

Duties and Responsibilities

• Assist dentist with patient care during procedures, ensuring that all instruments and materials are available as needed.
• Prepare and maintain dental instruments, supplies, and equipment for treatments.
• Process and sterilize instruments and equipment following infection control guidelines.
• Take dental radiographs (X-rays) and manage diagnostic imaging under the dentist’s supervision.
• Monitor and update patient records with treatments, notes, and relevant information in our dental software system.
• Ensure operation rooms are tidy and properly set up for each patient's appointment.
• Provide patients with aftercare instructions post-treatment and educate them on oral health practices.
• Manage inventory of dental office supplies and place orders when necessary, ensuring that there is no shortages.
• Ensure compliance with all health and safety regulations and standards in all activities and procedures within the dental office.
• Participate in dental office meetings and contribute to the continuous improvement of procedures and protocols.

Requirements

• Proven experience as Dental Assistant or similar role in dental back office settings.
• Valid dental assistant certificate and X-ray certification.
• Deep knowledge of dental instruments, sterilization methods, and understanding of health and safety regulations.
• Comfortable with dental practice management software and proficient in appointment scheduling and record keeping.
• Exceptional communication and patient care skills; capable of handling various patient needs with compassion and professionalism.
• Ability to work in a fast-paced environment, maintain calm under pressure, and manage multiple tasks simultaneously.
• Strong organizational skills, attention to detail, and a proactive approach in supporting dental procedures and office management.
• Commitment to continual education and training in dental services and office procedures.
• Team-oriented mindset and a strong desire to contribute positively to the workplace culture and patient experience.