Alternate Heating Systems

Product Specialist - Full Time

Job Description & Duties

Company Overview

 With over 35 years of experience in alternative fuel applications and manufacturing, Alternate Heating Systems is paving the way in the energy industry by providing efficient heating solutions across the United States and beyond.

As heating specialists in the residential and commercial space, we are a family-owned and operated company that creates high-quality, custom heating solutions. From a small system fit for a single living room to a million BTU core boiler that can heat an entire warehouse, Alternate Heating creates heating solutions that are the perfect fit for areas of any size.

Product Specialist – Alternate Heating Products

We are seeking a motivated, customer-focused Product Specialist to support sales and service efforts across our alternative heating product lines. This role blends consultative sales, technical product support, and relationship management with customers, dealers, and installers. Help customers across the country heat their homes and businesses with high-efficiency wood and coal heating systems.

Alternate Heating Systems – Sales & Customer Support

• Manage inbound and outbound sales inquiries, assess customer needs, and recommend appropriate heating solutions.
• Close sales and guide customers through product selection, specifications, and purchasing decisions.
• Provide technical assistance and troubleshooting support before and after the sale.
• Conduct follow-up outreach with prospects and existing customers to strengthen relationships and drive repeat business.
• Process orders accurately and coordinate with internal teams to ensure timely fulfillment.
• Maintain accurate, well-organized CRM records for prospects, customers, dealers, and installers.

Legacy Stoves – Dealer Support

• Serve as Sales Representative for the Legacy Stoves product line.
• Maintain consistent communication with dealers to support product knowledge, sales efforts, and issue resolution.
• Ensure dealers have current marketing materials, product literature, and technical documentation. 

Installer Network Development

• Identify and build relationships with qualified installers in key geographic markets.
• Maintain a vetted installer network to support product installations and enhance customer satisfaction. 

This role is ideal for a professional who enjoys consultative selling, technical problem-solving, and building strong industry relationships within a growing specialty market. 

Hours

Full-Time: 40 hours per week.

Hours may be distributed within the office and out in the field, as necessary.  

Base + Commission + Bonus

Preferred Experience/Skills

• Industry Experience/Prior Knowledge of HVAC/Mechanical/Plumbing
• 1-2 years of sales experience
• Solid communication skills & personable personality