Position Summary

The Field Technician I plays a critical role in the on-site installation, servicing, and troubleshooting of signage products. This position involves working with a variety of sign types—including illuminated, non-illuminated, vinyl, and dimensional signs—at commercial and retail locations. The ideal candidate has hands-on technical skills, a strong attention to detail, and a commitment to safety, quality, and customer satisfaction.

This entry-level position supports senior installers and learns the skills necessary to grow within the installation team.

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Key Responsibilities

Installation & Service

· Install a wide range of signage, including wall signs, pole signs, monument signs, channel letters, vinyl graphics, and more.

· Perform service and maintenance on existing signs, including lighting repairs (LED/fluorescent), panel replacement, and structure checks.

· Safely operate power tools, hand tools, ladders, and lift equipment to perform installations.

· Ensure signs are securely mounted and meet all job specifications, alignment, and quality standards.

Site Readiness & Preparation

· Conduct site checks and surveys before installation to assess conditions, take measurements, and confirm installation methods.

· Load materials and tools required for each job; ensure proper staging and transport of signage from the shop to site.

· Coordinate with project managers and/or clients on arrival, timelines, and any access or permitting needs.

Troubleshooting & Problem Solving

· Diagnose and resolve field issues, such as incorrect placement, electrical faults, or unexpected site conditions.

· Document site issues and communicate necessary adjustments to the project or design team.

Customer & Team Communication

· Serve as a professional on-site representative of the company when interacting with clients or property managers.

· Provide updates on job progress, completion, or any complications to supervisors or project managers.

· Collaborate closely with other installers, electricians, and subcontractors to ensure seamless execution.

Compliance & Safety

· Follow OSHA and company safety standards at all times.

· Ensure job sites are clean and secure before, during, and after work is completed.

· Properly use and maintain personal protective equipment (PPE) and lifting equipment (boom lifts, scissor lifts, etc.).

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Qualifications

· High school diploma or GED required.

· 1–3 years of experience in signage installation, general construction, or a technical trade preferred.

· Comfortable with heights and working outdoors in variable weather conditions.

· Experience operating hand tools, power tools, ladders, and lifts.

· Basic electrical knowledge (especially low voltage / LED wiring) preferred.

· Ability to read and interpret blueprints, install instructions, and measurements.

· Strong attention to detail, time management, and communication skills.

· Valid driver’s license and clean driving record required. CDL or ability to obtain one is a plus.

· Ability to travel locally and regionally as required by project schedules.

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Physical Requirements

· Must be able to lift up to 75 lbs.

· Regularly required to stand, bend, kneel, climb, and reach.

· Comfortable working at heights using ladders or lift equipment.

· Exposure to outdoor conditions, power tools, and construction environments.