Full-Time | Flexible Hours | US-Based Only | Contract/1099
Lara Health is seeking a compassionate and experienced Care Coordinator to join our virtual care team. This is a fully remote role with flexible scheduling, ideal for someone who is confident speaking with patients, explaining healthcare programs clearly, and helping patients get started with services that can improve their health and access to care.
The Care Coordinator plays an important front-line role in introducing patients to new care programs, explaining their benefits, answering questions, and supporting enrollment and onboarding.
Schedule: Minimum 35 hours/week
Location: Fully remote (U.S.-based only)
Experience Required: Minimum 3–5 years in patient-facing healthcare support, care coordination, medical office, or chronic care settings
Pay: $22-30/hour plus bonuses, total compensation based on prior experience and performance
Contact eligible patients by phone to introduce and explain new care programs
Educate patients on the benefits of programs such as chronic care management, remote monitoring, and other preventive care services
Answer patient questions clearly and professionally, helping them understand how the programs work
Guide patients through the onboarding and enrollment process
Document patient interactions accurately in EMR and internal systems
Coordinate follow-up communication as needed to support enrollment and activation
Work closely with providers, clinic staff, and internal care teams
Help ensure patients feel supported, informed, and confident in participating in their care
Perform other duties as assigned
Experience: 3–5+ years in care coordination, patient outreach, medical assisting, healthcare customer support, or related healthcare role
Language: Bilingual English/Spanish strongly preferred (but not mandatory)
Excellent phone presence and strong patient communication skills
Ability to explain healthcare services in a simple, reassuring, and engaging way
Strong organizational skills and attention to detail
Ability to work independently in a remote environment
Comfortable using EMR systems, online tools, and computers efficiently
Must have own computer and reliable internet connection
Familiarity with medical terminology and patient communication best practices
Passion for helping patients and improving access to care
Experience with CCM, RPM, PCM, or other virtual care programs
Experience onboarding patients into healthcare programs or services
Familiarity with remote care coordination workflows and EMR-based task management
Experience working with older adults and patients with chronic conditions
Certification in Medical Assisting, LPN, Case/Care Management or similar
Do not apply if you do not meet the required qualifications
This is a contract/1099 position and does not include benefits
No agencies or recruiters
Online applications only - please do not call or email
Only shortlisted candidates will be contacted
