High-Level Working Supervisor – Facility & Shipping Operations

Location: Fairfield, OH

Schedule: Sunday – Thursday | 7:30 AM – 4:00 PM | Hours may vary based on shipping volume and company needs.

About Us

The Bug Company is a leader in the pet industry, specializing in the safe shipping of live insects for reptile and exotic pet owners nationwide. We are looking for reliable, detail-oriented team members who enjoy active, hands-on work in a shipping setting.

Position Summary

We are seeking a hands-on High-Level Working Supervisor to oversee daily facility operations, with a focus on shipping, pre-pack, bulk, and specialty product areas. This role is both a leadership and a working supervisor.  You will support the team on the floor while leading operations, improving efficiency, and helping coordinate inventory, supply chain, and facility maintenance needs.

Responsibilities

• Lead daily facility operations and support the shipping, pre-pack, bulk, and specialty departments

• Promote a safe, positive, and productive work culture

• Work alongside team members while providing direction and coaching

• Ensure accurate, timely order fulfillment and workflow efficiency

• Assist with training and team development

• Manage ordering, inventory tracking, and supply chain coordination

• Monitor facility conditions and report or coordinate maintenance needs

• Identify process improvements and support continuous improvement efforts

Qualifications

• Previous supervisory or lead experience required

• Experience in warehouse, production, logistics, or shipping preferred

• Strong communication and leadership skills

• Comfortable working in a hands-on, fast-paced environment

• Basic computer skills (email, spreadsheets, inventory systems)

• Ability to troubleshoot basic facility or equipment issues

• Ability to clear a background check and MVR check

Physical Requirements

• Ability to stand, walk, lift 50 lbs, and bend
• Ability to operate equipment as needed
• Ability to work in hot, humid, dusty, and dirty environments

Benefits

• Paid Vacation
• Medical Insurance Options
• 401(k) with Company Match
• Work with a pet-loving, passionate team

Additional Information

• Equal Opportunity Employer
• At-Will Employment
• Offers are contingent on background, MVR, and reference checks
• Job duties may change based on business needs