Job Posting: Pediatric Medical Assistant
Company: Agave Pediatrics
Job Description
Agave Pediatrics, a thriving and dedicated pediatric practice, is excited to announce a career opportunity for a full-time Pediatric Medical Assistant. This pivotal role focuses on providing high-quality care and support in a dynamic, non-remote healthcare environment. The ideal candidate will be a vital team member in our fast-paced setting, where high patient volumes require efficiency, precision, and a warm, attentive approach to pediatric care.
The available position is not remote, ensuring our staff delivers immediate and hands-on care to our patients. As a Pediatric Medical Assistant at Agave Pediatrics, you will work closely with our pediatricians to manage and deliver excellent healthcare, fostering a supportive and healing atmosphere for our young patients and their families.
Duties and Responsibilities
- HIGH VOLUME PATIENT INTERACTION AND CUSTOMER SERVICE: Serve as a friendly and knowledgeable point of contact for patients and families.
- Appointment Scheduling: Manage booking appointments efficiently, maintaining a seamless schedule.
- Medical Chart Management (eClinicalWorks EMR): Update and maintain electronic medical records with precision.
- Check In/Out: Handle patient check-in and check-out processes smoothly and courteously.
- Front Desk Duties: Perform essential reception tasks to support patient needs and clinic operations.
- Daily Opening and Closing Responsibilities: Prepare the office each day and securely close operations after-hours.
- Strong Phone Etiquette: Communicate effectively over the phone, providing clear and concise information.
- Patient Rooming: Manage the flow of patients into and out of consultation rooms, ensuring comfort and privacy.
- Basic In-Office Labs: Conduct basic laboratory tasks under the guidance of medical professionals.
- Vaccine Administration: Administer vaccinations as per physician orders and schedules.
- Triage Phone Calls: Prioritize incoming calls based on urgency and direct them accordingly.
- Some Saturdays Required: Willingness to work some Saturdays to meet patient needs and staffing requirements.
Requirements
- Ability to Work in a Fast-paced Office: Must have the capacity to keep up with a high-speed environment while maintaining attention to detail.
- Multi-tasking Skills: Strong capability to manage multiple responsibilities simultaneously without compromising quality.
- Open Communication Skills: Ability to clearly and effectively communicate with colleagues, patients, and families.
- Experience with Insurance: Familiarity with handling insurance-related tasks is advantageous.
- Bilingual Preferred: While not a requirement, being bilingual is preferable for communication with a diverse patient base.
- Minimum 1 Year Experience as a Medical Assistant: Preferably with relevant experience in pediatric settings, though not strictly required.
- Medical Assistant Diploma: Must be able to provide proof of education via a Medical Assistant diploma.
- References: Candidates will be asked to provide professional references that can attest to their capabilities and experience.
