At FLX Dental Arts, we design and produce high-precision dental restorations that impact real patients every day. Our lab partners with dental practices to deliver crowns, dentures, and restorations that restore smiles and improve lives.
We are looking for an Operations & Logistics Coordinator to become the operational heartbeat of our lab—ensuring every case moves smoothly from digital scan or physical impression to final delivery.
This is a fast-paced role for someone who enjoys organization, communication, and solving operational puzzles.
Why This Role Matters
Every case that moves through our lab represents a real patient sitting in a dental chair waiting for treatment.
In this role, you will help ensure:
Cases move seamlessly through the lab workflow
Doctors receive clear communication and support
Restorations arrive on time for patient appointments
The lab operates with precision and efficiency
You won’t just be doing administrative work — you will be central to the success of the entire operation.
What You’ll Own
Manage incoming digital scans and physical cases
Track cases through the digital and analog lab workflow
Maintain production schedules and ensure deadlines are met
Serve as the primary liaison between the lab and dental offices
Provide updates on case progress and resolve questions quickly
Build strong working relationships with clinical partners
Generate invoices and manage accounts receivable
Maintain accurate production and billing records
Package restorations safely for delivery
Coordinate courier pickups and shipping through UPS/FedEx/USPS
Manage the lab email inbox and correspondence
Help showcase our work through website and social media updates
This Role Is Perfect For Someone Who
Loves organizing complex workflows
Thrives in a fast-moving environment
Pays attention to small details others miss
Communicates confidently with professionals
Takes pride in solving problems and improving systems
Qualifications
Preferred experience in one or more of the following:
Dental front office or dental lab coordination
Medical billing or healthcare administration
Operations or logistics coordination
Customer service in a professional environment
Helpful skills include:
Comfort with digital platforms and scheduling software
Experience with QuickBooks or billing systems
Strong written and verbal communication skills
Ability to manage multiple priorities simultaneously
What Makes This Role Great
Work inside a modern digital dental lab environment
Exposure to 3D printing, CAD/CAM, and digital dentistry
Direct collaboration with dentists and clinicians
Opportunity to improve systems and workflows
A role with real ownership and autonomy
Location
FLX Dental Arts Canandaigua, NY
Apply
If you are someone who enjoys organization, communication, and making complex operations run smoothly, we would love to meet you.
Apply today and help us build one of the most efficient digital dental labs in the region.
