How would you like to work in a positive, fun atmosphere where you can feel proud of the work you do and recognized for your efforts? We are looking for a full-time Treatment Coordinator to join our team and work solely for our team’s oral surgeon, Dr. Andrew Bracci. We are a fast-growing practice and looking for a compassionate, detail oriented and organized candidate to fill this role.

Dr. Bracci works clinically 2 days per week between our Canandaigua, Victor and West Henrietta offices. He specializes in all aspects of oral surgery. Focusing on patient care and creating an exceptional experience for patients. Dr. Bracci’s Treatment Coordinator would assist patients with understanding the financial impact of their treatment needs along with ideal scheduling of their treatment. His Treatment Coordinator role is a full-time position - working 4 days per week!

Our ideal candidate for this position will have some experience with dental procedures, dental insurance and treatment planning.  Has exceptional customer service & communications skills, is friendly and compassionate, organized and thorough.  

Our ideal candidate for this position believes in:

• Giving our patients their highest level of service every day.
• Standing behind all the services that we offer
• Working with everyone on our team for a smooth and productive day.
• An understanding of how patients feel walking into a dental office and how to make them as comfortable as possible.

We expect all of our employees to embrace our core values and treat all of our patients as V.I.P.'s.

When the surgeon is in the office (2 days/week):

• Greet and guide patients through the surgical consultation and financial discussion process
• Review treatment plans and explain costs, payment options, and insurance benefits
• Coordinate scheduling for surgical procedures
• Ensure proper documentation and consent forms are completed
• Provide clear post-operative instructions and help answer any patient questions

On non-surgical days (2 days/week):

• Manage and monitor the oral surgeon’s schedule
• Follow up with patients on outstanding payments or financial questions
• Handle post-operative calls and respond to concerns related to recovery
• Communicate with referring offices for records, referrals, or biopsy results
• Support patients with next steps following surgery (e.g., scheduling follow-up visits or specialists)

Education and Experience:

· High school diploma or equivalent.

· One year experience in a dental office.

Schedule for this position will be as follows: 

West Henrietta Office: 

            Second and Fourth Monday        6:30 a.m. – 2:30 p.m.

Canandaigua Office: 

First and Third Monday                6:30 a.m. – 2:30 p.m.

Tuesday                                        6:30 a.m. – 4:30 p.m.

Thursday                                       6:30 a.m. – 4:30 p.m.

Victor Office: 

Friday                                            6:30 a.m. – 2:30 p.m.

The expectation is that you will stay until patients have been dismissed, and end of day responsibilities are completed.

You may be required to stay after patients on Mondays or Fridays to do complete training.

Our Employees Receive:

· Competitive pay

· Uniform Allowance

· Employee Assistance Program 

· Achievable monthly bonuses

· Paid Continuing Education

· Medical and Dental Insurance

· Health Savings account

· 401k + Employer Match

Hourly Rate: 

$20.00 - $24.00 per hour (dependent on experience)