Dental Receptionist, West Gate Family Dentistry – Join a Team That Sets the Standard
Are you the kind of person who thrives in a fast-paced, high-expectation environment where excellence matters? Do you love owning your role, solving problems, and creating unforgettable patient experiences? Do you show up every day ready to perform, grow, and contribute at a high level?
If you're a driven, accountable, and people-focused professional, you may be exactly who we're looking for.
Position: Dental Receptionist
Location: West Gate Family Dentistry.
About Us: West Gate Family Dentistry is revitalizing its patient experience and raising expectations across every part of the practice. We’re building a team of high performers who care about results, culture, and delivering remarkable service.
Our front office is not just a check-in. It’s the command center. It sets the tone for every patient interaction and drives the day's momentum.
If you want to be part of a team that values excellence and growth, you’ll love it here.
Key Responsibilities: Deliver an exceptional, high-energy patient welcome experience
Own the schedule: optimize, confirm, and proactively solve conflicts
Maintain accurate, confidential patient records with precision
Handle phone calls with professionalism, clarity, and confidence
Partner with clinical and admin teams to keep the day running smoothly
Execute billing, insurance verification, and financial processes accurately
Drive patient reactivation and consistent follow-up
Guide patients into recommended treatments through strong communication
Remain highly coachable and open to meaningful feedback
Commit to continuous improvement, learning, and performance growth
What High Performers Bring to This Role:
A naturally upbeat, professional, and people-first attitude
Strong communication skills and emotional intelligence
Excellent organization and ability to work efficiently under pressure
Ownership mentality with pride in your results
Desire to meet challenges head-on and solve problems quickly
Motivation to be part of a winning, high-standard team
Dental or medical experience is helpful, but high performance is essential
Why High Performers Thrive Here: A culture that rewards initiative, effort, and results
Leadership invested in growing and developing top talent
Clear opportunities for advancement based on performance
Comprehensive training and ongoing development
Competitive pay and benefits
The ability to make a meaningful impact on patients and the practice daily
How to Apply: If you're ready to join a high-standard, high-support, high-growth dental team—and you're excited to elevate the patient experience every day—we want to meet you.
Apply today and bring your best.
Respect – Our patients, the office, your teammates and yourself. Treat patients as if they are your best friend. Treat the office as if it is your home. Treat your teammates as if they are your equal. Treat yourself as if you want to be respected.
Responsibility – Be responsible for keeping yourself, your work area and your job duties impeccable. Do not leave anything for tomorrow that can be done today.
Excellence – We strive for excellence in everything we do. From our behaviors top our communication to our results, we do not settle.
Reliable – Our patients and our teammates can always count on us to be present and do the absolute best we possibly can. We will be there for each other
Passionate – It will not be acceptable to bring our negative attitude or words into the office. We will find a way to be energized, excited and passionate about caring for our patients, office, teammates and ourselves. We passionately believe dentistry IS the BEST investment ANYONE can make in themselves.
Growth Mindset – We will always be stiving to be better than we were the day before. Every day is an opportunity to learn something new or improve the way in which we deliver our passion, energy and value to our patients and team.
Commitment – We will honor the commitments made. If we cannot get it done or do an impeccable job with it, then we will not commit to doing it. If we fall short of a commitment, for any reason, we will not deny, defend, lay blame or make excuses. We will openly acknowledge that we missed it and re-commit.
Proactive – We will always be proactive in finding solutions to any problems. It will not be acceptable to complain or gripe without offering at least one solution to the perceived problem
Team
Respect – We promise to respect our patients time, their needs and their wishes. We are here to serve you and give you the very best dental experience possible.
Responsibility – We promise to always use the very best products, latest technology and maintain the best education with our team so that we can give the best care and service to you. We take this responsibility very serious.
Excellence – We strive for excellence in everything we do. We will not compromise. If you do not have the best dental experience ever then we want to know about it so we can make it even better the next time.
Reliable – We stand behind our dentistry and our service. If you are not 100% satisfied with your service or dentistry we will make it right.
Passionate – Every team member at North Creek Dental Care is passionate about dentistry and serving our patients. We absolutely believe dentistry is the best investment you can ever make in yourself.
Growth Mindset – We are committed to Constant and Never-Ending Improvement. Our goal is to the be the very best and most widely respected dental office in all of Chicago. We want to be here for your family and friends and we want you to invite all of them to come enjoy the quality dentistry and service we provide.
Commitment – We are committed to your total health. We will always provide you with the full view of how your dental care can impact your total health, mind, body & soul. We will never compromise.
Proactive – We will always be proactive in helping you identify and care for any dental needs you have. We believe that by catching issues early we help keep you healthy while also improving how you feel about your smile.
