Helping patients say yes to their healthiest smile
About Us: North Creek Dental Care is more than a dental office—we’re a team committed to changing the way people feel about dentistry. Our mission is to create an environment where patients feel valued, supported, and confident in saying yes to the treatment they need for a healthier future.
Position Overview: We’re seeking a Patient Health & Treatment Advisor to join our team. This role combines compassionate patient care with the ability to guide patients through treatment options in a way that emphasizes their overall health and wellness. The ideal candidate will have either a dental background or proven sales experience—someone who is confident in presenting treatment and financial options while focusing on patient health outcomes.
Key Responsibilities
Meet with patients to review treatment recommendations in a supportive, patient-centered way.
Present treatment plans clearly, highlighting health benefits and answering financial questions with empathy.
Guide patients in making confident choices about their dental care.
Reactivate patients with incomplete or unscheduled treatment, ensuring they stay on track with their health goals.
Build trust and relationships with patients while aligning their needs with our clinical team’s recommendations.
Collaborate with the team to ensure a seamless, positive patient experience from consultation to treatment completion.
Live out and model our Core Values: Respect, Responsibility, Excellence, Reliability, Passion, Growth Mindset, Commitment, and Proactivity.
What We’re Looking For
Dental experience or a strong background in consultative sales.
Excellent communication and listening skills, with a natural ability to build trust.
Confidence in presenting financial options and helping patients find solutions.
A team player who thrives in a fast-paced, supportive environment.
Passionate about helping others achieve better health.
Compensation & Benefits
Competitive base pay
Commission system based on case acceptance and reactivation success
Health and wellness benefits
Opportunities for professional growth and continuing education
A positive, values-driven workplace that celebrates success together
Why Join Us? At North Creek Dental Care, you’ll be part of a team that believes in doing dentistry differently. You’ll have the opportunity to make a real difference in people’s lives every day while growing in your own career.
If you’re ready to combine your passion for patient care with your ability to guide people toward healthier smiles, we’d love to meet you.
Apply today and become part of a team where health, trust, and growth come first.
Respect – Our patients, the office, your teammates and yourself. Treat patients as if they are your best friend. Treat the office as if it is your home. Treat your teammates as if they are your equal. Treat yourself as if you want to be respected.
Responsibility – Be responsible for keeping yourself, your work area and your job duties impeccable. Do not leave anything for tomorrow that can be done today.
Excellence – We strive for excellence in everything we do. From our behaviors top our communication to our results, we do not settle.
Reliable – Our patients and our teammates can always count on us to be present and do the absolute best we possibly can. We will be there for each other
Passionate – It will not be acceptable to bring our negative attitude or words into the office. We will find a way to be energized, excited and passionate about caring for our patients, office, teammates and ourselves. We passionately believe dentistry IS the BEST investment ANYONE can make in themselves.
Growth Mindset – We will always be stiving to be better than we were the day before. Every day is an opportunity to learn something new or improve the way in which we deliver our passion, energy and value to our patients and team.
Commitment – We will honor the commitments made. If we cannot get it done or do an impeccable job with it, then we will not commit to doing it. If we fall short of a commitment, for any reason, we will not deny, defend, lay blame or make excuses. We will openly acknowledge that we missed it and re-commit.
Proactive – We will always be proactive in finding solutions to any problems. It will not be acceptable to complain or gripe without offering at least one solution to the perceived problem
Team
Respect – We promise to respect our patients time, their needs and their wishes. We are here to serve you and give you the very best dental experience possible.
Responsibility – We promise to always use the very best products, latest technology and maintain the best education with our team so that we can give the best care and service to you. We take this responsibility very serious.
Excellence – We strive for excellence in everything we do. We will not compromise. If you do not have the best dental experience ever then we want to know about it so we can make it even better the next time.
Reliable – We stand behind our dentistry and our service. If you are not 100% satisfied with your service or dentistry we will make it right.
Passionate – Every team member at North Creek Dental Care is passionate about dentistry and serving our patients. We absolutely believe dentistry is the best investment you can ever make in yourself.
Growth Mindset – We are committed to Constant and Never-Ending Improvement. Our goal is to the be the very best and most widely respected dental office in all of Chicago. We want to be here for your family and friends and we want you to invite all of them to come enjoy the quality dentistry and service we provide.
Commitment – We are committed to your total health. We will always provide you with the full view of how your dental care can impact your total health, mind, body & soul. We will never compromise.
Proactive – We will always be proactive in helping you identify and care for any dental needs you have. We believe that by catching issues early we help keep you healthy while also improving how you feel about your smile.
