We are seeking a highly polished, detail-oriented Treatment Plan Coordinator to join our growing, high-performance dental team. This is not a traditional administrative role — this position sits at the intersection of patient experience, clinical excellence, and case acceptance. You will play a critical role in guiding patients through life-changing treatment, helping them understand their options with clarity and confidence, and ensuring a seamless path from consultation to completed care.

Our ideal candidate is experienced, proactive, and emotionally intelligent — someone who can communicate complex treatment with ease while delivering a concierge-level experience.

What You’ll Be Responsible For

• Serve as the primary liaison between doctor and patient for all treatment discussions

• Present and explain both simple and complex treatment plans with clarity, confidence, and empathy

• Translate clinical recommendations into a compelling and understandable patient experience

• Verify insurance benefits and build accurate, detailed financial breakdowns

• Coordinate and sequence treatment plans for optimal clinical and scheduling efficiency

• Guide patients through financial options and remove barriers to starting treatment

• Proactively follow up on unscheduled treatment and maintain a strong case acceptance pipeline

• Monitor patient progress and ensure continuity of care throughout treatment

• Educate patients on post-treatment expectations, medications, and next steps

• Maintain strict compliance with all healthcare regulations and internal protocols

What We’re Looking For

• 3+ years of experience in a dental practice (implant or full-arch experience preferred)

• Strong understanding of dental terminology and treatment workflows

• Experience with Dentrix (or similar PMS)

• Proven ability to present treatment plans and convert to scheduled treatment

• Exceptional communication skills — confident, clear, and patient-centered

• High level of emotional intelligence, empathy, and professionalism

• Strong organizational and time management skills

• Ability to multitask and perform in a fast-paced, high-volume environment

• Self-starter mindset with a strong sense of ownership and accountability

Who Thrives in This Role

This role is best suited for someone who:

• Naturally builds trust and rapport with patients

• Is confident discussing finances and guiding decisions

• Takes pride in delivering a premium, white-glove experience

• Understands the impact of dentistry on a patient’s confidence and quality of life

• Wants to be part of a team focused on excellence, growth, and meaningful outcomes

Why Join Our Team

We are a privately owned, growth-focused practice delivering advanced, high-quality care in a modern environment.

Our team is built on:

• Clinical excellence

• Elevated patient experience

• Strong culture and accountability

• Continuous growth and opportunity

You won’t just be scheduling treatment — you’ll be helping patients change their lives through their smile.