Summary

The Pest Group is a leading provider of professional pest control services, dedicated to ensuring the safety and well-being of our clients. We are seeking an experienced and results-driven Branch Manager to oversee operations at our Fremont/Bay Area branch. This role is responsible for driving growth, operational excellence, and customer satisfaction while leading a team of service professionals.

About The Pest Group

The Pest Group is North America’s largest fumigation company, with over 250 years of combined leadership experience in the industry. We specialize in fumigation services, as well as general pest control and conventional termite control. Our core values are Accountability, Teamwork, Growth, Customer Orientation, and Adaptability - principles that define how we serve our customers and lead our teams.

Key Duties and Responsibilities

• Oversee daily branch operations, including scheduling, staffing, and service coordination.
• Lead, train, and develop a team of fumigation professionals to ensure high-quality service delivery.
• Drive branch performance through strategic planning, sales growth, and operational efficiency.
• Build and maintain strong client relationships, ensuring satisfaction and long-term partnerships.
• Monitor key performance indicators (KPIs) and implement improvement strategies as needed.
• Ensure compliance with safety standards, regulatory requirements, and company policies.
• Collaborate with other branches and departments to share best practices and optimize performance.
• Conduct regular inspections and enforce quality control standards.
• Stay current on industry trends and introduce innovative service solutions.
• Prepare and manage budgets, control expenses, and analyze financial performance to ensure profitability.

Qualifications

• Minimum 3 years of experience in the pest control industry; fumigation experience preferred.
• Branch 1 pest control license a strong plus.
• Proven success in branch or operations management.
• Strong understanding of fumigation processes and procedures.
• Exceptional leadership, communication, and team-building skills.
• Demonstrated ability to deliver outstanding customer service.
• Solid business acumen with experience in budgeting, financial analysis, and sales forecasting.
• Proficiency in Microsoft Word, Excel, Outlook, and QuickBooks.
• Ability to work flexible hours, including some evenings or weekends as needed.
• Valid pest control certification or applicable state license required.

Physical Demands & Work Environment

• Frequent standing, walking, bending, climbing, and other physical activity.
• Must be able to lift and move up to 50 lbs or more.
• Work may be performed outdoors in various weather conditions.
• Required to wear personal protective equipment (PPE) and SCBA (self-contained breathing apparatus) as necessary.

Compensation

• Base Salary: $75,000 – $95,000 (commensurate with experience)
• Bonus Eligibility: Performance-based