Experienced Dental Front Office – New Patient Experience Coordinator/Concierge

Are you passionate about helping others and creating exceptional first impressions? Our established specialty office is growing, and we’re looking for a warm, professional, and organized New Patient Experience Coordinator/Concierge to join our front office team!

About Us: We are a patient-focused specialty practice committed to excellence in care and service. We believe the first impression sets the tone for a patient’s entire experience, and our front office team is essential to building trust, comfort, and confidence.

Role Overview: As the New Patient Experience Coordinator, you will be the first point of contact for new patients—welcoming them warmly, gathering essential information, coordinating their first visits, and ensuring they feel valued from the first call to check-in.

Key Responsibilities:

• Answer incoming calls and warmly greet new patients

• Schedule consultations and gather required documents

• Verify insurance benefits 

• Coordinate with clinical team to ensure seamless first visits

• Maintain accurate patient records in our practice management software

• Provide a concierge-style experience that reflects our high standards

What We’re Looking For:

• Previous dental  front office experience 

• Excellent communication and customer service skills

• Tech-savvy and detail-oriented

• Positive attitude and professional appearance

• Ability to multitask in a fast-paced environment

Why Join Us?

• Supportive, team-oriented work culture

• Full Time/Monday-Thursday

• Competitive pay and benefits

• Opportunities for professional growth

• A chance to make a real difference in patients' lives

Ready to be the friendly face that welcomes patients into a caring environment? We’d love to meet you!

Please send your resume and a brief cover letter - we look forward to meeting you!