Are you a people-person who thrives in a fast-paced, customer-focused environment?

Canton Smile Studio is a modern, state-of-the-art, woman-owned dental office known for our warm, welcoming atmosphere and high level of patient care. We are looking for a full-time Patient Coordinator / Front Office Concierge to be the first point of contact for our patients and help create an exceptional experience from start to finish.

This role is perfect for someone with strong administrative skills who is eager to learn and grow in the dental field. Dental experience is a plus—but not required. We are willing to train the right person.

We’re seeking someone who is:

• Reliable & Punctual 
• Consistent and dependable (non-negotiable)
•  Personable & Professional – Warm, friendly, and confident with patients 
• Detail-Oriented – Strong accuracy with scheduling, payments, and records
•  Organized & Efficient – Able to multitask in a busy environment 
• Team-Oriented – Works well with both clinical and front office staff
•  Self-Motivated – Can take initiative and work independently 
• Willing to Learn – Open to training and growth within the practice

Key Responsibilities :

• Welcome and check in patients, creating a positive first impression 
• Answer phones and assist patients with scheduling and questions 
• Manage and optimize hygiene and doctor schedules 
• Verify insurance benefits and assist with basic coverage questions 
• Collect co-pays and process payments 
• Support front office administrative tasks and daily operations
•  Help maintain a smooth, efficient, and friendly office environment

Qualifications:

• Minimum 2 years of administrative experience required (Dental experience preferred but not required)we will train the right candidate!
•  Experience with customer service and patient interaction required 
• Dental assisting experience is a plus, but not required

Schedule: Full-time (32–40 hours per week) 5 days per week No weekends

Compensation & Benefits:

•  Competitive pay (based on experience)
•  Health insurance stipend
•   401(k) with match after 1 year 
• Short-term & long-term disability
•  6 paid holidays after 90 days 
• PTO: 1 week after 1 year 2 weeks after 2 years

Growth Opportunity: This position has room for growth into a Treatment Coordinator role for the right candidate who demonstrates strong communication, organization, and financial presentation skills.

The Application Process goes as follows: 

•  Email/ Text Conversation with Owner/Manager and a Work Culture Survey
• In person Interview
• Job Shadowing: Sit with the team for a couple of hours for a realistic work experience. 

At Canton Smile Studio, we don’t just hire for experience—we hire for attitude, work ethic, and potential. If you’re looking for a team that will invest in you and help you grow, we’d love to meet you.