We do not require previous experience. Interviews are scheduled based on meeting minimum criteria on submission form. Needed skills and product knowledge are learned at our company if accepted to start after interview.
Duties include
- Providing effective customer service to both existing and potential customers. You will implement solutions to emerging problems with accuracy and adaptability.
- Coordinate with staff to serve client base and gain experience in customer retention, advertising, and marketing. Answer product and service questions, review and recommend information on other services.
Long term career opportunities available dependent upon merit based advancements. Wilcor is ultimately looking for career-minded individuals, but part-time openings are available.
Responsibilities
- Identify and address needs to achieve optimal satisfaction
- Provide accurate, in depth, and valid information using learned knowledge and established techniques
- Develop and maintain knowledge base of new and evolving equipment
- Follow company procedures, guidelines and policies
- Build sustainable new customer relationships with integrity, trust, and compassion
- Manage and process multiple concerns simultaneously
- Provide appropriate solutions and alternatives to consumer issues
Requirements
- Full time flexible schedule
- Able to work without close supervision
- 18+ years of age
- Professional demeanor
- Reasonable communication abilities
