Job Posting: Dental Front Office/ Insurance Coordinator

Company: Implant and Periodontal Wellness Center of AZ

Job Description

Implant and Periodontal Wellness Center of AZ, a high-quality, well-established single practitioner Periodontal Practice, is excited to announce a career opportunity for a dedicated and experienced Dental Front Office/ Insurance Coordinator. This Full-Time position is perfect for a kind, caring, detail-oriented individual who thrives in a great team environment and is not seeking a remote job. Located at the vibrant and accessible area of 44th St. and Camelback, our office is a hub of professional activity focused on delivering exceptional dental care.

Our practice places immense value on the well-being and satisfaction of our team, providing employer paid health, dental, and life insurance, along with 401 K employer contributions and paid time off. We cherish the seamless integration of professional growth and personal welfare, ensuring every team member feels valued and motivated. If you have a proven track record in managing dental office responsibilities and handling insurance protocols with finesse, we would love to meet you.

Duties and Responsibilities

• Warmly greeting and checking in patients, ensuring a hospitable and smooth reception experience.
• Handling dental insurance claims meticulously and conducting follow-ups on outstanding claims.
• Effectively appealing insurance claims denials as needed and managing correspondence with insurance providers.
• Efficiently managing the daily operations of the front desk, including schedule management and patient communication.
• Answering incoming calls with professionalism, assisting with patient inquiries, and providing precise information.
• Coordinating the hygiene schedule to optimize workflow and patient satisfaction.
• Maintaining comprehensive records of insurance payments and patient accounts.
• Ensuring compliance with all health care regulations, including HIPAA and safety protocols.

Requirements

• Proven experience in a dental front office or insurance coordinator role.
• Deep understanding and experience in handling various dental insurance processes, including claims and appeals.
• High school diploma or equivalent; further certification in dental office administration is preferred.
• Exceptional interpersonal and communication skills to interact effectively with patients and team members.
• Detail-oriented with a strong ability to work independently and make decisions that align with practice protocols.
• Knowledge of dental software programs and proficiency in MS Office tools.
• Flexibility to work according to the set schedule: Monday and Tuesday 8-5, Wednesday 7-4, Thursday 8-5, and Friday 8-12.
• A supportive and positive attitude, with a commitment to providing excellent patient care.
• Previous experience in a periodontal or surgical dental office is preferred.