ERP Business Analyst
On-Site Location: CMI Group, 3617 E La Salle St, Phoenix, AZ 85040 (This is an in-person, on-site position)
Requirement: Must be a US Citizen or Permanent Resident due to ITAR
Classification: Full Time, exempt
Department: Finance / IT
Industry: Aerospace & Defense Manufacturing
Responsibilities:
- Serve as the primary liaison between IT and business users for all ERP-related changes and updates.
- Coordinate change management activities for the Infor Syteline ERP, Infor Factory Track, Nimbello AP Automation, and related integrations.
- Develop, maintain, and organize business process documentation, standard operating procedures (SOPs), and user guides.
- Plan and deliver end-user training sessions and materials to support ERP adoption and process consistency.
- Track, test, and validate ERP system changes prior to deployment to ensure functionality and data integrity.
- Communicate system changes and enhancements across departments in clear, non-technical language.
- Partner with department leads to analyze workflow gaps, gather requirements, and recommend process improvements.
- Maintain a central repository of documentation and release notes for all ERP modifications.
- Support troubleshooting and triage of ERP-related user issues; escalate technical problems to the IT development team as needed.
- Optionally assist with basic ERP administrative functions such as user permissions and setup.
Working Conditions:
Primarily in an office environment, on-site in Phoenix, AZ
Desired Qualifications/Experience:
- Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering, or related field; equivalent work experience will be considered.
- Minimum 2 years of experience working with ERP systems in a manufacturing environment; Infor Syteline experience strongly preferred.
- Demonstrated understanding of manufacturing, inventory, purchasing, and accounting processes.
- Proven experience documenting business processes and creating user training materials.
- Strong interpersonal and communication skills with the ability to translate between technical and non-technical audiences.
- Proficiency in Microsoft Office tools; familiarity with SQL, ERP administration, or system integrations is a plus.
- Experience with structured change management methodologies preferred but not required.
- Requirement: Must be a US Citizen or Permanent Resident due to ITAR
THE ABOVE JOB DESCRIPTION REFLECTS THE GENERAL DETAILS CONSIDERED NECESSARY TO DESCRIBE THE PRINCIPAL FUNCTIONS OF THE JOB IDENTIFIED. IT IS NOT TO BE CONSTRUED AS A DETAILED SUMMARY OF ALL THE WORK REQUIREMENTS THAT MAY BE INHERENT IN THE JOB, AND MAY BE REVISED FROM TIME TO TIME.
Team oriented company with top paying wages and benefits in the valley in regards to the Aerospace Industry. To qualify for consideration, all candidates must be able to work 40+ hours per week in a fast paced, high-demand, quality environment. All candidates must also have sufficient verbal and written communication skills as well as good problem solving skills.
CMI Group is equal opportunity employer providing competitive wages and benefits. Medical, dental, vision, disability and life insurance available. 401(k) with company match.
This is an equal opportunity employer and will not discriminate against any employee or applicant due to age, race, disability, veteran status, religion, sexual orientation, gender or any other protected classification. VEVRAA federal subcontractor. This company provides provide equal employment opportunities to applicants without regard to race, color, religion, gender, age, national origin, or disabilities in compliance with federal and state laws including:
- The Civil Rights Act of 1964 as Amended
- Age Discrimination Act of 1967 as Amended
- Rehabilitation Act of 1973
- Vietnam Era Veterans Readjustment Act of 1974
- Americans with Disabilities Act Amendment Act of 2009 (ADAAA)
- The Wagner-Peyser Act as Amended.
- The Workforce Innovation and Opportunity Act
- Fair Credit Reporting Act, 15 U.S.C. 1681 et seq
