About the Role

We are a growing organization seeking a hands-on Network Administrator to take full ownership of our IT and network infrastructure. This role is ideal for a technically strong professional who enjoys autonomy, problem-solving, and building secure, scalable systems that support both in-office and remote employees.

You will serve as the primary IT authority, managing cloud infrastructure, cybersecurity, end-user systems, and vendor relationships while helping shape the company’s technology as it grows.

What You’ll Do

- Own and manage the full network and IT environment (on-prem, cloud, and hybrid)

- Select, configure, and maintain office networking equipment (firewalls, switches, Wi-Fi)

- Manage ISPs and low-voltage wiring vendors

- Support secure plug-and-play onboarding for remote, hybrid, and in-office employees

- Recommend and manage laptops, monitors, and multi-function printers

Microsoft 365 & Endpoint Management

- Administer Microsoft 365 Business Premium, including:

- Tenant and licensing setup

- Identity and security via Entra ID

- Exchange Online and email configuration

- Microsoft Defender for Business (baseline)

- Intune endpoint management (core setup)

- Handle user onboarding, validation, and documentation

Cloud & AWS Responsibilities

 - Manage infrastructure in AWS

- Lead projects such as:

- Migrating the company website to AWS

- Managing AWS accounts, permissions, and security foundations

- Design scalable systems to support company growth

Cloud Phone System (Amazon Connect)

- Configure and manage Amazon Connect, including:

- Account and telephony foundation setup

- Inbound/outbound phone numbers

- Agent setup, queues, and call routing

- Outbound dialing and conference room phone configuration

- Call recording, monitoring, and compliance baselines

- Test, validate, and support go-live

Security & IT Operations

- Implement and maintain security best practices:

- Multi-Factor Authentication (MFA)

- Endpoint protection

- Firewalls, VPNs, and secure remote access

- Monitor and respond to security incidents

- Document IT policies, procedures, and systems

Vendor & Asset Management

- Lead vendor evaluation, selection, and negotiations

- Manage hardware and software lifecycles and renewals

- Recommend and implement new tools and technologies

What We’re Looking For

- 3–5 years of experience in Network or Systems Administration

- Strong experience with Microsoft 365 Business Premium

- Hands-on experience with AWS

- Experience supporting remote and hybrid users

- Ability to work independently and take full ownership of IT operations

- Strong communication and documentation skills

Nice to Have

- Experience as a sole or lead IT resource

- Familiarity with Amazon Connect or cloud-based phone systems

- Experience in a small or growing organization

Why This Role

- High autonomy and ownership

- Direct impact on company growth

- Opportunity to grow into a senior IT or IT leadership role

- Hands-on, meaningful work (not a ticket-factory job)