Sales Representative - Windows & Doors
About the Role
Cornerstone is seeking a Sales Representative - Windows & Doors to grow the business by developing customer relationships, building a qualified pipeline, and closing profitable projects. This role leads customer communication and guides the sales process through proposal review, decision support, closing, and handoff.
Success looks like consistent follow-up, accurate forecasting, strong customer experiences, and complete, organized handoffs to operations resulting in repeat business, referrals, and reliable sales performance.
Duties & Responsibilities
- Manage and grow relationships with existing customers to identify opportunities and drive repeat and referral business.
- Understand each customer’s goals, scope, budget, and timing to ensure the sales process stays aligned with customer needs.
- Collect and document customer requirements so project management and the proposal team can prepare accurate estimates and proposals.
- Review prepared proposals for alignment with customer requirements and coordinate revisions with the proposal team.
- Present proposals clearly, explaining scope, options, and exclusions, and guide customers through the decision process.
- Coordinate responses to technical questions with the appropriate team to ensure accurate, timely answers.
- Follow up consistently and maintain momentum through closing while supporting customers with next steps and expectations.
- Adhere to approved pricing and scope requirements, obtaining approval before offering discounts, exceptions, or commitments outside the approved proposal.
- Maintain complete and current customer records, opportunity stages, next steps, and forecasts in the CRM.
- Provide a thorough sales handoff to operations, including agreed scope and customer commitments, and help resolve sales-related customer questions as needed.
- Support collection efforts when needed by partnering with operations on sales-related customer inquiries.
Requirements
- Experience working with existing customers and managing sales opportunities through close.
- Strong customer communication skills, including the ability to explain scope, options, and exclusions clearly.
- Consistent follow-through and sound judgment in managing timelines, expectations, and approvals.
- Accurate recordkeeping and strong attention to detail for CRM updates and opportunity tracking.
- Ability to learn Cornerstone’s products and sales process quickly.
- Working knowledge of CRM and sales tracking; experience with common sales tools is preferred. (EX. Salesforce)
- Ability to coordinate effectively with project management, proposal teams, and operations.
- Construction or building-products experience is helpful.
- Professional, inclusive approach to teamwork and customer interactions.
- Education: high school diploma or equivalent; additional education is a plus.
- Years of experience: typically 2+ years in a sales role (or equivalent customer-facing experience).
Benefits
- Health insurance options
- Paid time off (PTO)
- Paid holidays
- 401K Match
- Weekly Lunch Stipend
- Professional development and career growth opportunities
