Cleaning Technician
Employment Type: Full Time
Location: South Lion, Novi, Northville, Ann Arbor, Canton, Dexter & Livingston County
About the Role
As a Cleaning Technician at Cleaning Bees, you will deliver consistently high-quality cleaning services while representing the company’s mission, vision, values, and philosophy. You will support client satisfaction by following established cleaning methods, safety and security procedures, and company standards.
Success in this role means completing training requirements, arriving on time, working with a positive attitude, communicating clearly, and performing cleaning tasks with care, consistency, and respect for privacy and confidentiality.
Duties & Responsibilities
- Learn and apply Cleaning Bees’ mission, vision, values, and philosophy in day-to-day work.
- Follow company cleaning methods, policies, and procedures to ensure consistent results.
- Protect customers, team members, and company property by following safety and security procedures.
- Use supplies and equipment according to standard operating procedures, including proper maintenance and care.
- Maintain customer privacy by following non-solicit and confidentiality policies at all times.
- Read and interpret driving directions to client accounts and arrive promptly as scheduled.
- Listen to and follow instructions from the Cleaning Technician Training Manager during training.
- Observe training demonstrations and practice the techniques taught during the training process.
- Complete required forms and documentation accurately, including understanding when and how to use them.
- Learn and apply customer programs, scopes, and checklists required to perform each assignment.
- Attend and participate in company meetings and training sessions as scheduled.
- Communicate professionally and maintain a customer-service-oriented, positive attitude at all times.
Requirements
- Must be open to Full-Time employment.
- Must have open availability Monday–Friday from 8:00 AM–5:00 PM.
- Must have a valid Driver’s License and full-time access to a vehicle with minimum liability insurance.
- Must be non-allergic to a dust bunny and able to work in a pet-friendly environment.
- Must have English literacy in both verbal and written form.
- Must have a minimum of 1-year job experience in a customer service related field.
- Must be able and interested in learning all aspects of the role and following training instructions.
- Must be able and interested in serving customers and delivering service that exceeds expectations.
- Must pass all pre-employment checks, including criminal background check, reference checks, and previous work history checks.
- Must complete and pass the company training program minimums (knowledge, efficiency, policy, and procedural portions).
- Must maintain an excellent attendance record.
- Must be able to perform frequent physical demands, including standing, walking, using hands, handling, feeling, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling.
- Must be able to regularly lift and/or move up to 25 lbs. and work at a moderate physical pace for assigned hours.
- Must have a mobile phone with data for work needs.
- Must have a positive, can-do attitude and strong communication skills.
Benefits
- Paid time off (PTO) and paid holidays (as provided by company policy).
- Monthly bonuses (plus tips) after training probationary period.
- No weekends required.
- Paid holidays (Full Time Only) after 1 year.
- Cleaning supplies and vacuums provided.
- Career growth and advancement opportunities, including: Cleaning Technician – Post Probation, Team Lead, CT Training Manager, CT Field Manager.
