Travel Agent

Job Opening: Travel Agent at PerLuxe Travels

Job Description

PerLuxe Travels is excited to announce the availability of a Full-Time position in our dynamic team for a competent and passionate Travel Agent. As a leader in the bespoke travel industry, we dedicate ourselves to providing unforgettable travel experiences for our clientele. This opportunity is fully remote, giving you the freedom to work from any location while delivering top-tier travel services. As a Travel Agent with PerLuxe Travels, you will hold the keys to intriguing destinations and luxury experiences, facilitating adventures that our clients will cherish for years to come.

This role is ideal for those who possess a deep-seated passion for travel and customer service, along with an unyielding commitment to making travel planning seamless and stress-free. Through personalized service, you will ensure that each travel experience is tailored to meet the unique preferences and needs of our clients. Join us to redefine the world of travel with professionalism, exclusive insights, and innovative recommendations.

Duties and Responsibilities

• Consult with clients to determine their service requirements and travel preferences, offering professional advice on destinations, transportation options, accommodation, and available travel packages.
• Book and coordinate travel for clients accessing top suppliers such as Marriott, Disney, Universal, Royal Caribbean, and other prestigious hospitality and travel companies.
• Create comprehensive and articulate travel proposals tailored to meet and exceed the personalized tastes and budget of each client.
• Monitor and stay current with global travel trends, destination information, and necessary travel document requirements to provide accurate and up-to-date information.
• Manage booking processes efficiently, ensuring all documents, tools, and essentials are provided for a seamless travel experience.
• Troubleshoot and resolve any arising issues, travel delays, or emergencies, ensuring client safety and satisfaction at all times.
• Maintain excellent and accessible lines of communication with clients from the planning stages to post-trip follow-up.
• Ensure clients benefit from the latest promotions, deals, and exclusive offers through diligent research and industry networking.
• Maintain a high standard of customer service and strive for a prompt resolution of any complaints or suggestions from clients.
• Conduct follow-ups with clients to gather feedback, promote future sales, and ensure continuity of positive relationships.
• Stay informed and knowledgeable about various loyalty programs, and advise clients on optimizing these benefits.

Requirements

• Proven experience as a Travel Agent or similar role in the travel industry, demonstrating a successful track record in creating tailor-made luxurious travel experiences.
• Excellent communication, negotiation, and interpersonal skills, essential for interacting with clients and suppliers to establish profitable and enduring relationships.
• Creative thinker with strong problem-solving skills able to handle travel emergencies or unforeseen circumstances with composure and efficiency.
• Detail-oriented with an unwavering commitment to customer service excellence.
• Must be a self-starter, motivated and flexible with the capability to work independently in a fully remote setting.
• Familiarity with accessible and luxury travel markets, keen insights into travel logistics, and a continual passion for discovering new destinations and travel innovations.
• Able to provide timely and empathetic help that keeps the client’s needs at the forefront of all decisions.
• Adept at multitasking and managing priorities in a fast-paced, globally-connected environment.
• Passion for travel and an enduring eagerness to learn about new places and cultures to better serve client needs.

Benefits

• Flexible schedule 
• Remote work from home or anywhere 
• Travel discounts 
• Exclusive travel rates for your favorite destinations