Customer Service Associate

1750 Howe Ave Suite 351 Sacramento, CA 95825 • Customer Service • Marketing • Sales • Full-Time

Salary Range:  $45,000 - $65,000 month

Full-Time | In-Person | Sacramento, CA

We are currently hiring a Customer Service Associate to join our team in Sacramento. This entry-level role is ideal for individuals who enjoy working with people, creating positive experiences, and building strong communication skills in a fast-paced environment.

In this position, you’ll work in a retail setting, interacting with customers, providing support, and assisting with customer acquisition efforts by introducing available services and helping guide customers through the enrollment process.

What You’ll Do

  • Provide a professional and positive customer experience in a retail environment
  • Engage with customers and answer questions about current services and promotions
  • Assist with customer acquisition by introducing services and guiding customers through sign-ups
  • Build rapport and maintain strong communication with customers
  • Track daily interactions and maintain accurate records
  • Work toward individual and team performance goals

What We’re Looking For

  • Strong interpersonal and communication skills
  • A customer-first mindset with an interest in sales
  • Comfortable working in a retail, customer-facing environment
  • Ability to stand and move throughout your shift
  • Reliable transportation and ability to commute to our Sacramento office
  • Must be at least 18 years old

What We Offer

  • Hourly pay, with opportunities for additional bonuses and incentives
  • Hands-on training in customer service and sales techniques
  • Growth opportunities based on performance
  • A collaborative, team-oriented work environment
  • 401(k) options available

About Our Team

We are a growing team focused on delivering strong customer experiences while supporting client outreach and customer acquisition efforts in retail environments.

 
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