Position Overview
The Client Support Specialist plays an important role in maintaining communication between DDB Solutions and its customers. This role focuses on coordination, follow-up, and accurate information management.
Candidates with strong organizational skills and a professional communication style are encouraged to apply.
Responsibilities
- Respond to client inquiries via phone and email
- Confirm appointments and service details
- Maintain accurate client records in internal systems
- Coordinate scheduling between field teams and customers
- Provide updates regarding services and timelines
- Assist with general administrative support
Benefits of Joining
- Consistent full-time hours
- On-the-job training
- Growth potential within operations or leadership tracks
- Team-focused work environment
Preferred Qualifications
- Strong written and verbal communication skills
- Basic computer proficiency
- Ability to multitask in a structured setting
- Professional demeanor and reliability
DDB Solutions promotes internal growth and values individuals who bring initiative and attention to detail to their role.