Dental Treatment Coordinator / Front Office (PSJ Dental Care)

PSJ Dental Care: Cocoa, FL - Full-Time - Non-Exempt -  $24 – $28 per hour (based on experience)

Position Overview

Outgoing and friendly Front Office Team Member wanted to join our low stress, highly positive dental team. If you are looking for a place where you can make a positive difference for your patients and are a valued team member, then this is the position for you. We are well established, one doctor private practice, in a beautiful office with state of the art equipment including digital radio-graphs, intra-oral camera, Eaglesoft software and electronic (no charts) records. We are looking for an experienced, mature and compassionate team player to help us care for our wonderful patients.

Key Responsibilities

• Treatment plan presentations
• Discusses complex treatment plans with patients in an effort to help them understand their need for care
• Helps patients find a way to comfortably afford the dentistry they need by making financial arrangements per office protocol
• Answers patients’ questions regarding treatment and finances
• Shares any opportunities for same day dentistry for patients coming in that day that have unscheduled treatment
• Maintains patient records per office protocol
• Creates financial arrangements per office policy
• Ensures patients sign treatment plan forms
• Enters and scans all signed treatment plans into the software (Eaglesoft)
• Completes all follow up for all recommended treatment that remains unscheduled in a timely manner using the practice protocol
• Schedules patients as treatment is accepted, according to the template for the doctor’s schedule
• Reviews the doctor’s schedule at least two days prior and fill any openings
• Is the liaison for specialist offices by helping patients schedule their appointments with the referring offices
• Reviews reports from specialty offices and contact patients to schedule their next step as appropriate

Qualifications /Experience

• Minimum 2-5 year of experience as a Dental Treatment Coordinator
• Fabulous communication and customer service skills, must be a “people” person
• Excellent computer skills, email, Microsoft Office and dental software (Eaglesoft)
• Strong understanding of dental terminology
• Knowledgeable in insurance posting and verification with a PPO practice, in treatment planning and financial discussions and in scheduling
• Organized, detail-oriented, and able to multitask
• Dedicated Worker, Team Player, Great Attitude and Motivated Self-Starter
• Professional, punctual, reliable and positive work ethic

Compensation 

• $24 – $28 per hour, based on experience
• Full-time, stable position
• Paid time off
• Supportive team environment
• Opportunity to grow within the practice