Front Office Coordinator

InReach Rehab is seeking a motivated and detail-oriented Front Office Coordinator (FOC) to join our team at Rock County Hospital in Bassett, NE. This full-time position is ideal for someone who enjoys organizing a busy clinic, supporting staff, and creating a positive experience for patients.

At InReach Rehab, we are a family-oriented company passionate about strengthening rural healthcare teams. We proudly serve 19 hospitals, primarily in the Midwest, and invest in our employees’ success through a supportive work environment and opportunities for growth.

We believe in adding value to every role through ongoing education, career development, incentives, and collaboration. Our Front Office Coordinators benefit from in-services, training opportunities, and a team culture designed to help you thrive. We offer competitive wages and benefits. By joining our team, you will make a meaningful impact on patient care and the communities we serve!

Duties and Responsibilities

• Greet patients and visitors with professionalism and warmth, ensuring a welcoming environment.
• Manage scheduling of patient appointments and coordinate provider calendars.
• Handle pre-authorizations for patient treatments and procedures.
• Verify patient information and ensure accurate entry into the system.
• Maintain patient privacy in accordance with HIPAA regulations.
• Support clinical staff with administrative tasks and daily operations.
• Manage supply inventory and order office supplies as needed.
• Assist with billing, payments, and documentation as needed.
• Facilitate effective communication between patients and providers.
• Contribute to a collaborative team culture and participate in ongoing training and in-services.

Requirements

• High school diploma or equivalent required.
• Prior experience in healthcare administration, customer service, or office coordination strongly preferred.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal abilities.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and OneDrive.
• Ability to multi-task in a fast-paced environment while maintaining accuracy. 
• Ability to handle stressful situations professionally and calmly.
• Commitment to patient-centered care and teamwork.

InReach is an E-Verify employer. Posters available upon request.