Front Office Coordinator / Rehab Aide

InReach Rehab is seeking a dependable and motivated Front Office Coordinator / Rehab Aide to join our rehab team at Northern Maine Medical Center in Madawaska, ME. This full-time, dual-role position is ideal for someone who enjoys supporting a busy clinic, assisting therapists, and ensuring a positive experience for every patient.

At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees can grow professionally and feel valued in their roles.

We invest in our team members through ongoing training, mentorship, and supportive leadership. By joining InReach Rehab, you will gain access to career development opportunities, in-services, and a workplace culture built on communication, teamwork, and trust. We offer competitive wages, comprehensive benefits, and paid time off.

If you’re motivated to make a meaningful impact and thrive in a supportive, team-centered environment, we invite you to apply and become a valued member of our healthcare team.

Duties and Responsibilities

Front Office Coordination

• Greet patients and visitors warmly and professionally to create a welcoming environment.
• Manage patient scheduling and coordinate therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records and ensure adherence to HIPAA guidelines.
• Support office operations, including supply management, documentation, and communication with patients and providers.

Rehab Aide

• Assist therapists with preparing treatment areas and organizing equipment.
• Support patient care under therapist direction as appropriate.
• Help maintain cleanliness and readiness of therapy spaces.
• Work collaboratively with the clinical team to ensure efficient daily operations.

Requirements

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, customer service, or therapy support strongly preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic, fast-paced clinical environment.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and OneDrive.
• Ability to remain calm, professional, and patient-centered during busy or stressful situations.
• A positive attitude, flexibility, and commitment to teamwork.

InReach is an E-Verify employer. Posters available upon request.