Griffith Family Dental
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Posted 1w ago

Dental Receptionist Entry Level

1565 Hollenbeck Ave 116 Sunnyvale, CA 94087 · Full-Time · Administrative Assistants & Receptionists
$24–$28/hourly

Dental Receptionist (Entry-Level)

Job Description:

Griffith Family Dental is excited to announce an opening for a Dental Receptionist at the entry level. This full-time position is ideal for individuals eager to join a dedicated team in a dynamic and supportive environment. Our clinic, renowned for exceptional dental care and patient satisfaction, seeks a motivated and organized professional to manage our front desk operations. It is important to note that this is not a remote job, and the successful candidate will be stationed at our office location to interact directly with our valued patients and staff.

As a cornerstone of first impressions and a vital component of our patient-care system, the role of a Dental Receptionist is crucial in maintaining the smooth operation of our clinic. We are not just looking for an employee; we are seeking a new member for our dental family who will contribute to our welcoming atmosphere and provide outstanding service to everyone who walks through our doors.

Duties and Responsibilities:

  • Greet patients warmly and assist with check-in and check-out
  • Answer incoming phone calls, schedule appointments, and respond to patient inquiries
  • Verify and update patient information accurately
  • Collect payments, process transactions, and provide receipts
  • Send statements via office management software and via email
  • Maintain a clean, organized front desk area
  • Communicate effectively with the clinical and administrative teams
  • Support daily front office operations to ensure a smooth patient flow

Requirements:

  • Authorized to work in the US
  • Good at algebra for calculating percentage and estimate adjustments
  • Minimum of 2–3 years of in-person customer service experience
  • Prior dental office experience preferred but not required
  • Strong verbal communication and interpersonal skills
  • Ability to multitask efficiently in a busy, fast-paced setting
  • Comfortable answering high-volume phone calls and speaking with patients
  • Professional, positive, and patient-focused demeanor
  • Reliable and flexible with work hours, including overtime when needed
  • Strong organizational and time-management skills
  • Ability to remain calm and professional under pressure
  • Willingness to learn dental terminology, procedures, and office systems
  • Team-oriented with a strong work ethic

Employment Details

  • Location: Sunnyvale
  • Workdays: Monday to Friday between 8:00am – 5:30pm
  • Employment Type: W-2
  • Schedule: Part-time (3 days/week) Full-time (Monday - Friday)
  • Probationary Period: 90 days

Compensation & Benefits

  • Hourly Pay: $24-$28, depending on experience and qualifications.
  • Paid training.
  • Dental insurance benefit.
  • PTO / Sick-Leave
  • Holiday pay (full-time)
  • Supportive and collaborative work environment with opportunities for professional growth.

Ideal Candidate

Someone who is trainable, personable, dependable, and motivated to grow


At our dental office, we believe that exceptional patient care begins with a strong, unified team. We are a healthcare team, and our success depends on open communication, mutual respect, and consistent support for one another.

We value healthy team communication, where information is shared clearly, concerns are addressed respectfully, and collaboration is encouraged across all roles. Every team member’s contribution matters, and we are committed to maintaining an environment where questions, ideas, and feedback are welcomed.

Team support is a core part of our culture. We work together, assist one another when needed, and step in to ensure smooth daily operations. By supporting each other, we create a positive workplace and a better experience for our patients.

Our primary focus is always on providing high-quality dental care. This means delivering ethical, patient-centered treatment, maintaining high clinical and professional standards, and ensuring every patient feels respected, informed, and cared for.

By working as one team with shared goals, we create a culture that benefits our patients, our practice, and each other.

Dental Receptionist Entry Level

$24–$28/hourly