Patient Care Coordinator (1099 Contractor)

Location: Two Clinics | Peoria & Scottsdale, AZ

Pay: $19–$21/hour (based on experience and qualifications)

Join Our Fast-Paced, Purpose-Driven Team

At Impact Physical Therapy, we’re transforming the rehab experience—one patient, one session, and one relationship at a time. As a Patient Care Coordinator, you’ll be the welcoming face, calming voice, and operational backbone that keeps our clinics running smoothly and our patients supported every step of the way.

We’re not just a physical therapy clinic—we’re a vibrant, values-driven team committed to helping people heal and thrive. If you’re a people-person who thrives in fast-moving environments and loves the idea of making someone’s day better, this role is for you.

What You’ll Do

• Greet patients with a warm welcome and friendly energy

• Keep the front desk flowing in a fast-paced, multitask-heavy environment

• Maintain the PTs’ schedules and follow up with patients as needed

• Answer phones and emails with clarity, confidence, and care

• Explain the value of cash-pay services (pricing starts at $199+ per session)

• Process payments and open/close the clinic

• Provide light admin support via Google Docs, Sheets, and Gmail

• Support physical therapists with day-to-day clinic needs

Why This Role is Unique

• Flexible Hours: Up to 20 hours/week. Current needs include Friday afternoons (12pm–6pm) and some Saturdays, with additional weekday shifts available as needed.

• Two Locations: You’ll float between our Peoria and Scottsdale clinics.

• Contractor Independence: As a 1099 contractor, you’ll enjoy more autonomy while still being part of a tight-knit team.

• Culture that Energizes: You’ll be surrounded by people who love what they do and bring high energy to work every day.

What We’re Looking For

You’re someone who’s energized by human connection and thrives in a busy, ever-changing environment. You love making things run smoothly—and doing it with a smile.

Must-Haves:

• 2+ years of customer service experience (healthcare or wellness preferred)

• Strong multitasking and communication skills

• Confidence talking about pricing and services

• Self-motivation and tech-savvy with tools like Google Workspace

• Passion for helping people take ownership of their health

• Availability for Friday and Saturday coverage

Nice-to-Haves:

• Experience in sales, scheduling, or clinic operations

• Process improvement mindset

• Bilingual a plus

About Impact Physical Therapy

Founded in 2015, Impact PT has grown into one of the most trusted outpatient providers in Arizona, with a focus on one-on-one care, clinical excellence, and community connection. We’ve been named Best of the Valley 2024 by @azfoothills and honored in both Glendale and Scottsdale for our outstanding patient experience.

Our mission is to help patients return to an active life through compassionate care that’s personal, innovative, and fun.

Our Core Values

• Integrity: Do what’s right—even when no one’s watching

• Memorable Experience: Create joyful, lasting patient connections

• Passionate: Bring your energy and purpose into every task

• Adaptable: Stay curious and flexible as things evolve

• Community: Be involved and give back

• Teamwork: Show up, support, and celebrate each other

Ready to Apply?

If you're ready to bring your energy, warmth, and skills to a team that truly makes a difference—apply now and let’s talk about how you can grow with Impact Physical Therapy.

Optional, but Encouraged:
We’d love to get to know you beyond your resume. If you feel inspired, include a short cover letter telling us a little about yourself and what you're looking for in your next opportunity. Totally optional—but always appreciated!

Equal Opportunity Employer: Impact Physical Therapy provides equal employment opportunities and prohibits discrimination or harassment of any type, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.