Medical Receptionist/ Patient Representative Papillion NE (10 miles SW of Omaha)

4-day work week (Mon-Thur)

We are looking for a motivated Medical Receptionist/ Patient Rep to join our practice full time in Papillion NE. We are looking for a dynamic and driven person to be the face of our clinic, working the front desk and oversee patient accounts. The ideal candidate is friendly, efficient and detail oriented, a great communicator and team player! We prefer the incoming candidate to have at least 1 year of experience within a medical office and social media experience would be great as well. This Account Coordinator often referred to as the "Boss of Tomorrow," you will be the friendly face patients see as they complete their visits, ensuring their experience ends on a positive note. With a primary focus on patient accounts, mapping, collections, and building strong patient relationships, you'll manage incoming calls, handle financial agreements, and address basic insurance inquiries. Additionally, you'll be responsible for creating care plans to support our patients' needs. Whether you're organizing files, promoting upcoming events, or attending community workshops, you'll play a vital role in fostering connections and delivering an exceptional experience for every patient.

About us:

We are a health care office which opened its doors in 2021. Our mission is to educate, check and adjust our community towards optimal health, through corrective chiropractic care in Papillion. We envision families in our community of Papillion/LaVista and the surrounding communities of Ralston, Bellevue, and the Greater Omaha area to strive towards optimal health. Our goal is to help our patients reach their full health potential, so they can live their best life!

Duties:

• Assist patients with check in/check out procedures

• Provide and ensure completion of all patient paperwork 

• Effectively and continually educate patients about the need for, and progress through, the care plan

• Ensure that all the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires

• Execute patient follow up calls 

• Advocate for the patient and motivate them to reach their health goals

• Assist in patient coordination and patient care plans

• Assist the patients/staff with office flow

• Attend regular staff meetings

• Collaborate with the office staff for comprehensive patient care

• Ensure efficient written and oral communication (phones, email)

• Maintain an organized office

Qualifications:

• Experience working in a private medical practice preferred

• Entrepreneurially orientated, driven to succeed and a commitment to achieve results

• Excellent relationship building skills with a demonstrated ability to quickly develop trust

• Self-starter who can work independently within existing processes or operate effectively with ambiguity

• Team orientation and strong collaborator

• Must be willing to participate at external marketing events (paid)

Schedule:

• Full time (Mon-Thurs) 4-day work week ~ 36 hrs

Salary (range):

• $20-$25 /hr (depending on experience) plus bonus compensation

Benefits:

• Bonus compensation - Quarterly and Yearly Bonus Ranges From $1K-$4K

• PTO- 2 weeks and paid holidays

• Health Insurance stipend

• 4-day work week for 3 day weekend -every weekend!!

• Free chiropractic care for self and family

• SIMPLE IRA with a 3% match  

• Birthday gifts and bonuses on work anniversaries, Fun team outings and lunches

If you have a passion for health, a drive to see people live the life they deserve and enjoy as working as part of a team helping others, please submit your resume! We have a beautiful, state of the art office in Papillion and an excellent reputation for providing effective, compassionate care. Join our team and help us on our mission to positively affect the lives of people who are looking to improve their overall health and well-being. If this sounds like the job opportunity for you, then please contact us. 

HCRC Medical