About Us:

We are an exciting new start-up combining a modern dental practice with a full-service medspa. Our mission is to provide holistic, patient-centered care using the latest technology in both dentistry and wellness. We are seeking a motivated, patient, and adaptable Front Desk Receptionist to join our growing team and help us create a seamless experience for every patient.

Job Summary:

As the Front Desk Receptionist, you will be the first point of contact for our patients. You will play a key role in creating a welcoming environment, managing scheduling, and supporting the day-to-day operations of our medspa and dental office. This position is perfect for someone who thrives in a start-up environment, enjoys learning new skills, and takes pride in providing exceptional customer service.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Answer phone calls, respond to emails, and handle patient inquiries
• Schedule appointments and manage the patient calendar for both medspa and dental services
• Maintain accurate patient records and update contact information
• Assist with insurance verification and billing as needed
• Support daily administrative tasks, including filing, data entry, and office organization
• Help with onboarding new patients and explaining office policies
• Collaborate with team members to improve workflow and patient experience

Qualifications:

• Previous experience in a front desk, receptionist, or administrative role preferred
• Comfortable working in a fast-paced, start-up environment
• Quick learner with the ability to adapt to changing processes
• Strong communication and interpersonal skills
• Patient, professional, and detail-oriented
• Basic computer skills; experience with scheduling or practice management software is a plus
• Passion for health, wellness, and patient care