We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail administration.
Dental Office Manager Duties & Responsibilities:
- Manages all aspects of the dental office, including patient care and finance.
- Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
- Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past-due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
- Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
- Develops business plans to optimize the utilization of facilities resources
- Maintain and monitor office supplies
- Book and schedule patients and staff schedules
- Coordinate office practices on a day-to-day basis
- Increase productivity and efficiency
- Maintain billing systems and cash control
- Hire and train new employees
- Create an adequate office budget and implement it
- Make sure employees produce outstanding customer service
Dental Office Manager Requirements:
- High School Diploma or GED
- Previous work experience
- Great leadership skills and problem-solving skills
- Excellent customer service
- Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
- Understanding of billing and bookkeeping
- DHMO, Denti-Cal, PPO
- Highly organized with great attention to detail
- Bilingual Spanish/English a plus not required