Front Office - Join Our Passionate Team at Desert Sky Family Dental!

About Us

At Desert Sky Family Dental, we're a dentist-owned, community-driven practice dedicated to creating a quality experience for every dental patient while handling 100% of their dental needs. What makes us unique is our focus on convenience and excellence across multiple locations, ensuring patients can access top-tier dental care near their home or work. Led by Dr. Scott Connell and his incredible team, we're committed to innovation and patient satisfaction. Your position as a Dental Assistant is critical to our success, as you'll be directly supporting our clinical team in delivering seamless care. You'll serve both internal team members and external patients, working alongside a collaborative group of professionals who prioritize teamwork and growth in our fully-equipped offices.

Desert Sky Family Dental's Core Values

At Desert Sky Family Dental, we pride ourselves on upholding these values in everything we do:

• Excellence in patient care
• Teamwork and collaboration
• Community focus
• Continuous improvement
• Compassion and respect

We all share these core values - and so will the next team member we bring on!

A Day in the Life of a Front Office patient coordinator at Desert Sky Family Dental

On any given day at Desert Sky Family Dental, you can expect to encounter the following:

• Arriving 15 minutes before daily huddles to jump start your day
• Working with a driven team of other front office and administrative professionals
• Working in an office that emphasizes a welcoming, community-driven atmosphere
• Treating every patient like family, displaying compassion through your attitude and smile
• Welcoming between 15-25 patients each day
• Navigating solutions independently to serve patient requests
• Assisting with presenting treatment plans and financial arrangements
• Assisting with all administrative tasks
• Answering phone calls and follow ups within regular business hours
• Following up on large cases to aid patients in financing options

This Role Is for You If...

• You love dentistry and believe working in dentistry is your career
• You thrive when assisting in patient care and making patients feel welcome
• You are great at clear and compassionate communication
• You can't live without teamwork
• You absolutely love a culture that prioritizes patient satisfaction
• You want to learn and train to improve your patient coordinator skills on a daily basis
• Your attention to detail is exceptional and you prefer being organized
• You are a self-starter and take initiative every day
• You are driven by results, solutions, and impact

This Role Is Not for You If...

• You prefer working solo
• You are uncomfortable being in close proximity with a wide variety of people
• Change makes you uncomfortable and you often resist it
• You treat this position as a job and not a career

You are not alone

We support you in winning by reviewing metrics related to treatment case acceptance, reappointment rate, and meeting new patient goals, provider production goals daily, weekly, and monthly. We also provide ongoing training and mentorship support to set you up to succeed!

Deal Breakers

• Must align 100% with our core values of excellence, teamwork, and compassion
• Inability to work collaboratively in a fast-paced environment
• Lack of enthusiasm for patient-centered care
• Difficulty arriving on time or consistently
• You don't like dentistry
• You are a robot

Summary

To land this gig, we prefer candidates with at least one (1) year of front office experience, but we're open to enthusiastic learners who fit our culture. If you don't really fit the description above, you won't like working with us - but when it fits, you can expect a life-changing experience that will elevate your career and standards for success.

What's Next?

We take culture very seriously, and because of that, when it's right, it's right. If after reading the full job description you are thinking, "this sounds PERFECT for me", then we want to get to know you. Please apply right away!

If we think you're a great fit too, we will reach out to you within one (1) week to set up an interview.