Medical Office Receptionist / Bilingual
- Answer phone calls, voicemails, and emails
- Help patients schedule and reschedule appointments
- Collect and store medical information from patients & maintain the EMR system
- Verifying patient insurance benefits and eligibility before the appointment
- Support the front desk with patient intake
- Recording and collecting patient charges; providing patients with receipts for payments
- Schedule follow-up visits during check-out
- Assist with preparing and submitting referrals
- Scan, upload, and organize medical documents into the EMR
- Monitor front office supply levels and request reorders
- Cover other colleagues when needed
- Performs all other duties as trained and requested by management and/or provider
- Spanish speaking skill is required.
