Our dedicated team is passionate about connecting people through cutting-edge telecommunications and wireless solutions. We specialize in building lasting relationships, offering our clients the best in wireless technology, and ensuring they stay connected in today’s fast-paced world. As an entry-level Wireless Account Associate, you will be the first point of contact, making a key impact in the telecommunications sector. With integrity, confidence, and respect, you will expertly guide our clients through their wireless needs and inspire loyalty. Our Wireless Account Associates are not just numbers; they’re valued members of our family. We offer in-house training, travel opportunities, and uncapped earning potential. We are committed to helping everyone on our team develop as professionals and enjoy a rewarding career.

We strive to help people stay connected during some of the most important times in their lives. We give our clients the attention, advice, and solutions to meet their telecommunications needs. As one of our valued entry-level Wireless Account Associates, you will play a lead role in helping our clients choose the best wireless plans and products for peace of mind.

Key Wireless Account Associate Responsibilities include:

• Conducting consultations with potential clients to analyze their telecommunications needs
• Qualifying clients for wireless plans and services
• Completing enrollment, follow-ups, and continued communication with clients every step of the process
• Collaborating with team members to meet and exceed sales targets and client satisfaction goals
• Managing and resolving client issues promptly, ensuring a positive client experience
• Proactively reaching out to existing clients to introduce new services or upgrades that could benefit them
• Tracking and managing client interactions using CRM tools, ensuring all client information is accurate and up-to-date
• Participating in team meetings and training sessions with fellow team members to continuously improve your product knowledge and sales skills

The Skills You Bring As A Wireless Account Associate:

• Excellent interpersonal skills and passion for engaging with clients
• An aptitude to assess client needs and identify opportunities for connectivity success
• Remarkable attention to detail and ability to prioritize independently
• Organizational skills to manage multiple tasks within a team setting
• Being coachable, collaborative, and driven

The Expertise We Are Looking For In A Wireless Account Associate:

• Customer service, phone, or telecommunications experience will prepare you for this role
• Wireless sales or telecommunications experience is an excellent addition to your experience
• High school Diploma or GED