Benefits Specialist – Entry-Level to Experienced | Hybrid

Lancaster , CA 93536 • Customer Service • Full-Time

Salary Range: $45000 - $75000 year

Job Posting: Benefits Specialist – Entry-Level to Experienced | Hybrid

Job Description

We are excited to announce that IronCladplus is seeking to fill a position for a Benefits Specialist, ranging from entry-level to experienced candidates. This is a full-time position located in our bustling office; please note this is not a remote job. You will have the opportunity to truly make a difference in people’s lives by assisting them in navigating through the complexity of benefit options. We pride ourselves on providing top-notch training, whether it's helping you get licensed or sharpening your customer interaction skills.

As a Benefits Specialist, you will be the first point of contact for our clients, providing expert advice and guidance on various insurance and benefit packages. With the security of inbound leads, you are poised to focus on delivering quality without the pressures of cold calling or soliciting to your personal network. This role offers a vibrant career path with potential for growth within the company and the opportunity to contribute to a mission-driven organization dedicated to serving our community's needs.

Key Responsibilities

Educate clients on available health, life, disability, supplemental, and retirement benefit plans.
Guide customers through benefit options and assist with enrollment processes.
Maintain accurate and compliant records using CRM and enrollment platforms.
Provide excellent customer service before, during, and after plan selection.
Ensure clients fully understand their coverage, rights, and responsibilities.
Stay updated on benefit policy changes, compliance, and state/federal regulations.
Collaborate with internal teams to ensure smooth onboarding and client satisfaction.

Qualifications

High school diploma or GED required (Bachelor’s degree preferred).
1+ years in HR, benefits coordination, insurance, healthcare, or employee support services.
Strong interpersonal, verbal, and written communication skills.
Detail-oriented with excellent organizational and multitasking ability.
Proficient with computer systems, data entry, and CRM platforms.
Ability to maintain confidentiality and work with sensitive client information.
Must Have reliable Vehicle

Preferred Skills (Nice-to-Have)

Previous experience as a Benefits Specialist, Insurance Agent, or Enrollment Advisor.
Active Life & Health Insurance license (or willingness to obtain – training provided).
Bilingual (Spanish, French, Mandarin, etc.).

Why Work With Us

Competitive pay and bonuses.
Full medical, dental, and vision benefits.
Retirement plan.
Remote flexibility and work/life balance.
Advancement opportunities into management, training, and compliance.
Mission-driven culture focused on helping families and communities.

IronCladplus