We are a local sales and marketing firm based in Richmond, VA, focused on helping recognized brands connect with customers through local, face-to-face outreach. As part of our expanding team, you’ll gain hands-on experience in customer engagement, marketing, and sales, with clear pathways for career growth.

Position Summary:

We’re looking for a Customer Service Specialist to support our retail event marketing efforts. This role involves representing client brands, engaging with customers in person, and creating a positive experience that fosters customer satisfaction and brand awareness.

Key Responsibilities:

• Greet and assist customers at local promotional events

• Represent client products and services to generate interest

• Answer questions and provide basic product education

• Support customer retention through quality service and follow-up

• Collaborate with the team to achieve campaign goals

• Participate in regular training and skill development sessions

Qualifications:

• Excellent interpersonal and communication skills

• Friendly, professional, and customer-focused demeanor

• Eagerness to learn and work in a collaborative environment

• Strong time management and multitasking ability

• Must be authorized to work in the United States

What We Offer:

• Competitive weekly base pay plus performance-based bonuses

• Comprehensive on-site training and mentorship

• Opportunities for advancement based on performance

• Supportive and team-oriented workplace culture

• Career development in sales, customer service, and leadership

If you’re looking to build valuable experience in a fast-paced setting with growth potential, we encourage you to apply today.