Client Account Manager

8170 50 Street NW Edmonton, AB T6B 1E6 • Customer Service • Management • Sales • Full-Time

Salary Range:  $48000 - $58000 year

We are looking for a solution-oriented Client Account Manager to join our Ontario team and engage with potential consumers to promote our clients' latest offerings and exclusive promotions. As a Client Account Manager, the role will involve acting as a direct point of contact with customers to ensure seamless communication on products and services available to them. The Client Account Manager position is ideal for someone who thrives in a fast-paced environment, enjoys face-to-face interaction with people, and is motivated by building relationships and providing value to our clients.

Key Responsibilities of the Client Account Manager:

  • Build lasting relationships with customers by providing top-tier service and answering inquiries professionally, both face-to-face and through follow-up calls
  • Maintain high-quality service aligned with client policies and guidelines by maintaining a positive attitude and responding to clients calmly
  • Serve as a subject matter expert for our clients and act as a resource across the Client Account Manager team to help foster a collaborative and professional work environment
  • Build and maintain strong customer relationships as a Client Account Manager, ensuring all customer needs are met
  • Promote products and services effectively, presenting tailored solutions to enhance customer satisfaction and retention
  • Work closely with management and fellow Client Account Managers to meet sales targets and enhance customer loyalty

Qualifications and Requirements for the Client Account Manager Role:

  • 1-2 years’ experience in sales or customer service 
  • Superb communication and presentation skills
  • Time management and consistency in work ethic 
  • Positive attitude and team-oriented mindset
  • Student mentality with the determination to learn from senior Client Account Managers
 
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