Position: Reception / HR Coordinator

Department: People / Human Resources

Reports To:  People & Operations Generalist 

Employment Type: Full-Time / Non-Exempt/ On-Site

Job Summary:

The Reception / HR Coordinator is the heartbeat of the office and a key partner to the Human Resources team. This role blends front desk hospitality with people-focused administrative support, ensuring employees, candidates, and visitors have a welcoming, positive and seamless experience while supporting core HR and people operations functions.

Key Responsibilities:

Front Desk & Office Experience

• Serve as the primary point of contact for visitors, customers, candidates, and vendors

• Greet and welcome  guests warmly and manage visitor check-ins

• Answer and route phone calls, emails, and general inquiries

• Maintain a clean, organized, and welcoming reception and common area

• Coordinate office supplies, snacks, mail, and deliveries

• Support office events, meetings, and employee gatherings

Human Resources Support

• Assist with employee onboarding and offboarding processes

• Prepare welcome experiences with new hire materials, badges , equipment coordination

• Maintain employee records and HR documentation (digital and physical)

• Support recruiting coordination, including interview scheduling and candidate communication

• Assist with internal communications, announcements, and people initiatives

• Help coordinate training sessions, team events, and engagement programs

• Support compliance tasks and audits as needed

Skills and Qualifications:

• Background in hospitality, retail, customer service, or other high-energy, people-facing environments where professionalism, responsiveness, and attention to detail are essential

• Proven ability to thrive in dynamic settings with frequent interaction, shifting priorities, and a strong team culture

• Strong interpersonal and communication skills

• High level of professionalism and discretion with sensitive and confidential information

• Comfortable juggling multiple priorities in a fast-paced environment

• Proficiency with Google Workspace, Microsoft Office, and/or HR systems (bonus)

• Naturally welcoming, friendly, and service-oriented

• Proactive problem-solver with a positive attitude

• Strong sense of ownership and follow-through

• Passion for people, culture, creating positive experiences

• Ability to adapt and grow with the organization

Why This Role Matters

This position plays a critical role in shaping the employee and guest experience. You’ll be a trusted support partner, culture ambassador, and organizational glue—helping the workplace run smoothly while making people feel valued and supported from day one.

Compensation:

$19.50 - $21

Benefits: 

• Paid Time Off 

• Health insurance 

• 401k benefits

• Employee discount