Position: Shipping Specialist
Department: Production
Reports To: Production Supervisor
Employment Type: Full-Time / In-House
Job Summary:
The Shipping Specialist is responsible for preparing, labeling, and dispatching customer orders in a timely and accurate manner. This role ensures that all shipments meet carrier requirements, customer specifications, and company quality standards. The Shipping Specialist works closely with the Picking, Packing, and Receiving teams to maintain a smooth fulfillment process.
Key Responsibilities:
Order Processing & Shipment Prep
Verify completed orders for accuracy, product quality, and packaging standards.
Prepare shipping labels, invoices, and documentation using carrier and warehouse systems.
Select appropriate packaging materials to ensure product safety during transit.
Stage shipments by carrier (UPS, FedEx, USPS, freight, etc.) for scheduled pick-ups.
Carrier Coordination
Coordinate daily pickups with shipping carriers and resolve any delivery issues.
Monitor carrier schedules and adjust workflows to meet shipping deadlines.
Track outbound shipments and communicate delays or exceptions as needed.
Accuracy & Compliance
Ensure shipments meet customer requirements (expedited, international, special handling).
Follow all shipping regulations, including hazardous materials and international export rules (if applicable).
Maintain accurate shipping records for audit and reporting purposes.
Workflow & Warehouse Support
Assist in inventory counts, packing, and order staging as needed.
Report shipping errors, damages, or shortages to the Shipping Lead or Manager.
Help keep the shipping area clean, organized, and stocked with supplies.
Qualifications:
1–2 years of warehouse, shipping, or fulfillment experience (apparel/headwear preferred).
Familiarity with shipping systems and carrier portals (UPS, FedEx, USPS, DHL).
Strong attention to detail and ability to work in a fast-paced environment.
Basic computer skills (Microsoft Office, WMS/OMS).
Ability to lift up to 50 lbs and stand for extended periods.
Working Conditions:
Standing, bending, and lifting for extended periods.
The role involves physical activity, including standing, walking, and lifting up to 50 pounds.
The working environment includes exposure to varying temperatures and warehouse noise.
Compensation: $21
Benefits:
Paid Time Off
Health insurance
401k benefits
Employee discount
Branded Bills is a fast-growing, innovative company specializing in high-quality, custom headwear and apparel. We pride ourselves on creating unique products that combine style, comfort, and exceptional craftsmanship. Our dedication to excellence has earned us a reputation as a trusted provider of branded merchandise for businesses, organizations, and individuals. We're looking for team players who are eager to collaborate, can be flexible in a fast-paced environment, and who are forward-thinking innovators willing to push past the status quo. When you join the Branded Bills team, you join the Live Branded family. Whatever your skills and talents may be, let's tell the story of home together!
