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We are excited to announce a career opportunity at I Love My Dentist, where we are dedicated to providing exceptional dental care. We are currently seeking a skilled and passionate Dental Treatment Coordinator to join our expanding team. This position is integral to our commitment to offering personalized dental care that meets the unique needs of each patient. If you are looking for a rewarding position that allows you to enhance patient care and contribute to a positive office environment, we want to hear from you.
As a Dental Treatment Coordinator at I Love My Dentist, you will play a crucial role in the smooth operation of our dental practices. Your primary responsibility will be to ensure that all aspects of treatment planning and patient coordination are handled efficiently and with the utmost care. This is not a remote job; our team thrives on direct interaction and teamwork at our office to deliver the best possible patient experiences.
Check patients in and out, ensuring a smooth flow and a positive experience.
Formulate treatment plans based on dentist recommendations and discuss them with patients, ensuring they understand all aspects.
Understand and explain dental insurance benefits to patients, assisting them in maximizing their coverage.
Maintain accurate and up-to-date patient records in accordance with HIPAA guidelines.
Follow-up with patients after consultations to resolve any questions and confirm treatment plans.
Coordinate appointment schedules to optimize patient flow and satisfaction.
Work closely with dental staff to manage daily administrative operations.
Handle billing and payment processing, offering clarity and assistance to patients regarding their financial options.
Participate in regular staff meetings to discuss improvements and updates in clinic procedures.
Assist in the management of office supplies and inventory to ensure optimal operations.
Facilitate communication between patients, dentists, and other dental staff to ensure effective care delivery.
Engage in ongoing education and training to stay current with industry standards and technological advancements.
Provide exceptional customer service, addressing patient needs with sensitivity and professionalism.
Enhance the reputation of I Love My Dentist by exemplifying our core values and mission in daily interactions.
Any other duties that may be necessary to ensure the welfare of our patients and the success of our practice.
Proven experience as a Dental Treatment Coordinator or a similar role in dental administration.
Strong understanding of dental terminology and sufficient knowledge of dental procedures and treatment sequencing.
Ability to operate and manage patient management software with proficiency.
Excellent communication skills, capable of explaining complex information clearly and persuasively.
Demonstrated ability to work collaboratively in a fast-paced environment.
Highly organized, detail-oriented, and able to multitask effectively without compromising quality or accuracy.
Empathy and a patient-centric approach to care.
Professional certification in dental office administration is preferred.
Minimum of a High School Diploma or equivalent; further education in dental health services administration is advantageous.
Availability to work full-time hours.
Commitment to adhering to all health, safety, and privacy regulations applicable to the dental industry.
Paid Time off
Paid Vacation
Paid Holidays
401k
Dental care for the employee and immediate family