???? We’re Hiring: Pediatric Dental Treatment & Patient Care Coordinator ????

Children’s Choice Pediatric Dentistry & Orthodontics

(Washington, DC & New Carrollton, MD)

Do you love helping families, building relationships, and keeping a team running smoothly? Join us at Children’s Choice Pediatric Dentistry & Orthodontics, where we care for kids and families with excellence, compassion, and fun. We’re looking for a Treatment & Patient Care Coordinator to be the hub of our front office and patient journey.

What You’ll Do

• Patient Experience & Scheduling
  • Welcome families warmly and keep check-in/check-out efficient and accurate.
  • Manage scheduling, cancellations, no-shows, and reschedules with care.
  • Ensure patient data and insurance information are entered correctly.
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• Treatment & Financial Coordination
  • Explain treatment needs (including orthodontics and specialty services like frenectomy) clearly to families.
  • Present financial responsibilities with transparency and confidence.
  • Support families in making informed decisions about their child’s care.
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• Team & Accountability
  • Help track key performance indicators such as call conversion, retention, and patient flow.
  • Coach front desk team members through role-plays and scripts for phone calls, financial discussions, and treatment presentations.
  • Recognize great performance and support teammates in growing their skills.
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• Operational Excellence
  • Audit scheduling efficiency and ensure HIPAA compliance.
  • Lead weekly check-ins to review progress, track completion of tasks, and celebrate wins.
  • Partner with the team on community promotions and patient marketing.
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What We Offer

• Competitive hourly pay   + with growth opportunities
• 401K eligibility & paid time off
• Health & wellness team days
• Continuous training & CE (including a $500 annual stipend)
• Employee bonus program tied to KPIs
• Dental care for your child(ren)
• Supportive, fun, and mission-driven work environment

Schedule

• Mon–Thurs: 8:00 AM–5:00 PM (DC office 11-7 pm M)
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• Fri: 8:00 AM–2:30 PM (
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• One Saturday/month during non-summer months

???? Locations:

• 2013 Bunker Hill Road NE, Washington, DC
• 8500 Annapolis Road, Suite 213, New Carrollton, MD

✨ Ready to grow your career and make kids smile every day?

Apply now to join the Children’s Choice Pediatric Dentistry & Orthodontics family