We are passionate about delivering exceptional patient care in a friendly and supportive environment. We are seeking a highly organized and personable Dental Treatment Coordinator to join our team and help patients navigate their treatment journey with confidence and clarity.

Position Summary:The Dental Treatment Coordinator plays a vital role in ensuring patients understand their recommended treatment plans, financial options, and insurance benefits. This individual will be responsible for presenting treatment plans, coordinating appointments, and supporting the front office team in delivering a seamless patient experience.

Key Responsibilities:

• Present and explain treatment plans clearly and compassionately to patients.

• Review insurance benefits and calculate patient out-of-pocket costs.

• Assist patients with financing options, including third-party providers like CareCredit and Cherry.

• Schedule appointments for proposed treatment in coordination with clinical staff.

• Follow up with patients who have outstanding or unscheduled treatment.

• Maintain accurate and up-to-date patient records in the practice management system.

• Support front office operations as needed, including check-in/check-out and phone coverage.

Qualifications:

• Previous experience as a treatment coordinator required.

• Strong communication and interpersonal skills.

• Knowledge of dental terminology, procedures, and insurance basics.

• Proficient with dental software (e.g., Dentrix, Eaglesoft, Open Dental) a plus.

• Ability to multitask, prioritize, and maintain attention to detail.

• Compassionate, patient-focused, and team-oriented.

Benefits:

• Competitive pay based on experience

• Paid time off and holidays

• Retirement plan opportunities

• Ongoing training and professional development