Leadership Opening: Experienced Hospice Clinical Director (Culture Builder)

Job Description

We are excited to announce an opening for an Experienced Hospice Clinical Director (Culture Builder), a leader in compassionate and quality end-of-life care. This critical role is designed for a seasoned professional dedicated to shaping the culture within our facility, while overseeing the provision of top-tier hospice services. The position is full-time and requires the director’s presence on-site at our healthcare facility—this is not a remote job opportunity.

As an Experienced Hospice Clinical Director, you will play a pivotal role in steering our clinical teams and setting the tone for the compassionate services we are known for. Your leadership will not only impact our team but also the lives of the patients and families we serve. This role is vital in maintaining the high standards of care that are synonymous with h/care and requires a professional truly committed to excellence in hospice care.

Duties and Responsibilities

• Develop and promote a positive, dynamic culture and work environment for hospice care staff that supports our mission and values.
• Lead strategic planning and execution to enhance quality of service, operational efficiency, and patient satisfaction.
• Oversee the recruitment, training, and development of hospice staff to ensure a compassionate and highly skilled team.
• Implement comprehensive patient care programs that comply with federal, state, and local regulations.
• Regularly evaluate service effectiveness and implement improvements in patient care and staff wellness programs.
• Ensure ethical medical practices and require adherence to all professional standards.
• Manage budgets and ensure financial accountability across all hospice clinical operations.
• Strengthen relationships with external partners, including healthcare providers and insurance agencies, to enhance service delivery and patient care.
• Maintain ongoing communication with families to ensure that care plans consistently meet the individual needs of patients.
• Lead by example, fostering an environment that is caring, supportive, and proactive.
• Drive initiatives that integrate new technologies and methodologies to enhance patient care and operational efficiency.
• Address emergencies and critical situations with professionalism and the necessary decisiveness.
• Maintain up-to-date knowledge of hospice and palliative care trends, practices, and legal regulations.

Requirements

• Valid RN license with a strong background as a hospice case manager, including significant operational and leadership experience.
• Demonstrated ability to build, nurture, and lead a culture of compassion and dedication in a clinical setting.
• Proven track record of effective team-building and human resources management, including hiring and recruiting in a healthcare context.
• Exceptional interpersonal and communication skills, capable of maintaining strong relationships with patients, families, and staff.
• Driven to grow and expand services while maintaining the highest standards of patient care.
• Decisive and resilient, with the ability to handle high-stress situations and make difficult decisions promptly.
• Comprehensive understanding of healthcare regulations, including Medicare and Medicaid services, and adherence to all legal and ethical guidelines.
• Strong financial acumen, capable of budget management and cost control without compromising service quality.
• Commitment to continuous professional development and innovation in hospice care practices.
• Capacity to inspire, motivate, and maintain high expectations for quality and performance.
• Availability to be onsite as required and flexibility to respond to urgent situations outside typical work hours.