Assistant Director of Patient Care Services

925 Keynote Cir, Brooklyn Heights, OH 44131 Cleveland, OH 44131 • Administrative • Full-Time

Salary Range:  $90000 - $105000 year

Job Opening: Assistant Director of Patient Care Services

Job Description

h/care, an esteemed organization in the healthcare sector, is excited to announce a job opening for the position of Assistant Director of Patient Care Services. This role represents a significant opportunity for healthcare professionals seeking to elevate their career within a dynamic and supportive environment. The selected candidate will join our dedicated team in a full-time capacity. Please note, this position is based on-site and is not eligible for remote work.

As the Assistant Director of Patient Care Services, the successful candidate will play a crucial role in our organization, ensuring the highest standards of patient care and aligning the work of our healthcare staff with the strategic goals of our facility. This position demands a proactive and insightful individual who can effectively manage complex patient care operations and contribute significantly to our continuous improvement initiatives.

Duties and Responsibilities

  • Oversee patient care services and ensure compliance with established policies and regulations.
  • Assist in the development and implementation of strategies aimed at improving the quality of care and patient outcomes.
  • Collaborate with healthcare professionals and departments to coordinate patient care and operational activities.
  • Monitor the performance of nursing and support staff and provide guidance and professional development opportunities to foster a high-performing team environment.
  • Participate in budget formulation and ensure resources are utilized effectively to meet patient needs and organizational goals.
  • Implement innovative processes and technologies to enhance patient care and efficiency.
  • Ensure adherence to patient safety and confidentiality standards.
  • Act as an advocate for patients and families, ensuring that their concerns and needs are addressed comprehensively and respectfully.
  • Conduct regular reviews and audits of patient care services to identify areas for improvement.
  • Prepare reports and present data on patient care activities and outcomes to senior management.
  • Foster a collaborative and inclusive culture that supports the well-being and professional growth of all staff.
  • Stay abreast of developments in healthcare regulations, trends, and best practices to continually enhance the service quality.

Requirements

  • Current Registered Nurse (RN) license required.
  • Previous management experience in a healthcare setting, preferably in home health or related services.
  • Proven experience as a Care Manager or relevant administrative healthcare role.
  • Thorough knowledge of healthcare regulations and standards, including OASIS.
  • Demonstrated ability to lead and manage multidisciplinary teams efficiently.
  • Strong organizational and communication skills, capable of decision-making and problem-solving.
  • Experience with the operational and clinical aspects of patient care management.
  • Evidence of continuous professional development in healthcare leadership and management.
  • Commitment to providing high-quality, compassionate care to patients.
  • Ability to handle high-stress situations and make decisions under pressure.
  • Proficient with healthcare IT systems and software tools relevant to patient care management.


 

VNA of Ohio is a Cleveland-based home health, hospice and palliative care provider built on deep local roots and a clear purpose: to bring compassionate, expert care into patients’ homes. Our Perfect Visit program combines hands-on attention with smart use of technology to ensure every visit is consistent, personalized and respectful of each person’s dignity.

We listen first, adapt quickly and keep families informed at every step. Our collaborative culture empowers every team member to own outcomes, solve problems and speak up when something isn’t right. With VNA of Ohio you gain more than a service—you gain a partner committed to improving health outcomes and giving your family peace of mind.

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