h/care was born in 2018 with a serendipitous meeting between two visionary healthcare entrepreneurs as they waited for their elevator in Birmingham, Alabama. United by a shared passion for transforming post-acute care, they spent thousands of hours visiting agencies, listening to caregivers, and gathering feedback from residents and their families. This journey culminated in the founding of h/care in 2023—a company built on a foundation of high touch, high tech, and unwavering trust, dedicated to delivering exceptional care and experiences for both our internal and external customers.

The Community You Will Join

At h/care, we are passionate about transforming the way home-based healthcare is delivered. As part of our Cleveland home health agency, you will be joining a team that is deeply rooted in the local community, committed to providing exceptional care, and dedicated to building meaningful relationships. Our local h/care team thrives on collaboration, innovation, and compassion, ensuring every patient receives care that is high-touch, high-tech, and built on trust. We foster a welcoming and supportive environment where every team member’s contribution is valued. You’ll be part of a mission-driven organization that prioritizes both the success of our team and the well-being of our patients, making a lasting impact in the lives of those we serve.

h/care’s Unique Approach to Care

At h/care, we're revolutionizing healthcare delivery for patients and families of all ages. Frustrated with unpredictable and impersonal care experiences? We've got the solution. Our team of healthcare experts and entrepreneurial leaders has developed the PerfectVisit™ - a standardized approach ensuring high-quality, consistent care every time. By combining compassion with cutting-edge technology, we deliver transformative home-based services, from health visits to hospice care. We implement the Entrepreneurial Operating System (“EOS”) to streamline decision-making, cutting through bureaucracy and eliminating unnecessary red tape. With h/care, you're not just receiving a service; you're experiencing care built on community, dignity, and trust. Available 24/7, we ensure you're never alone in your healthcare journey. 

The Impact You Will Have

At h/care, we believe every patient deserves compassionate, high-quality care in the comfort of their home. As an Occupational Therapist, you will play a critical role in helping patients regain independence, improve their daily living skills, and achieve their functional goals in a home environment. Your expertise will empower patients to thrive in their day-to-day lives, allowing them to maintain their quality of life while receiving care in the comfort of their homes.

Your mission: Deliver exceptional therapeutic care by assessing patients’ needs, developing personalized care plans, and implementing evidence-based interventions that promote recovery and independence. You will work closely with interdisciplinary care teams, patients, and families to ensure holistic care that addresses physical, emotional, and functional needs. Through your dedication, patients will experience improved outcomes, families will feel reassured, and h/care will continue to deliver on its promise of compassionate, patient-centered care. If you are a motivated and skilled therapist with a passion for making a difference, we invite you to join our team.

Key Responsibilities

Empowering Patient Independence

• Patient Assessment and Goal Setting: Conduct meaningful assessments to understand patients' unique needs and goals, crafting treatment plans that empower them to regain independence and confidence in their daily lives.
• Holistic Interventions: Implement creative and evidence-based therapeutic techniques, such as home adaptations, functional skill training, and adaptive equipment use, to help patients thrive in their home environments.
• Patient and Family Engagement: Build strong relationships with patients and families, offering encouragement and education that inspires collaboration and sustained progress.

Fostering Collaboration and Excellence

• Seamless Teamwork: Partner with nurses, physical therapists, and care teams to create cohesive, patient-focused care plans that address the whole person, not just their condition.
• Documentation with Purpose: Maintain clear, organized records of patient care, celebrating their progress while ensuring compliance with professional standards.
• Adapting for Success: Continuously evaluate patient outcomes, refining treatment plans to achieve the best possible results while embracing creativity in care delivery.

Nurturing Growth and Community Impact

• Expanding Outreach: Identify opportunities to bring life-changing occupational therapy services to underserved populations, making a difference where it’s needed most.
• Advocacy and Awareness: Advocate for occupational therapy's role in enhancing patients' lives while creating opportunities to educate communities about the benefits of these services.

Leadership and Personal Fulfillment

• Mentorship and Guidance: Support new team members or therapy assistants, fostering a collaborative and nurturing environment that encourages professional and personal growth.
• Inspiring Care: Lead with compassion and dedication, setting a high standard of patient-focused care that inspires trust, empathy, and loyalty.
• Work-Life Harmony: Leverage the flexibility of home health care to balance meaningful work with your personal priorities, embracing a role that values your whole self.

A Typical Day

• Morning Preparation: Start the day by reviewing your patient schedule and treatment plans. Prepare any necessary equipment or materials to deliver tailored interventions for each patient.
• Patient Visits and Therapy: Travel to patients’ homes to provide hands-on therapy, focusing on improving their functional abilities and independence. Address areas such as mobility, daily living skills, and home environment adaptations while building strong rapport with patients and their families.
• Mid-Day Collaboration: Take time to consult with interdisciplinary team members, including nurses and physical therapists, to discuss patient progress and refine care plans for optimal outcomes.
• Afternoon Follow-Ups and Documentation: Continue with patient visits, ensuring each session is personalized to meet individual goals. Afterward, document treatment progress and update care plans as needed, adhering to regulatory and organizational standards.
• Patient and Family Education: Educate patients and their families on therapeutic techniques, use of adaptive equipment, and strategies for maintaining progress between visits. Empower them to play an active role in achieving long-term goals.
• Community Engagement: Participate in local health-related events or initiatives to advocate for the role of occupational therapy in home health care and build awareness about its benefits.
• Evening Reflection and Planning: Review the day’s accomplishments and plan for the following day, ensuring that each patient’s needs are prioritized and treatment plans are fully prepared.

Your Expertise

• Education: Bachelor’s or Master’s degree in Occupational Therapy from an accredited program. Must hold a current state licensure as an Occupational Therapist.
• Experience: At least one year of clinical experience in occupational therapy, preferably in a home health or community-based setting. Experience working with diverse populations and addressing a variety of physical and cognitive challenges.
• Therapeutic Expertise: Proficient in developing and implementing individualized care plans, including functional skill training, adaptive equipment recommendations, and home modifications to enhance patient independence.
• Regulatory Knowledge: Strong understanding of home health care regulations, including CMS’s Conditions of Participation and HIPAA, ensuring compliance in all aspects of patient care.
• Communication Skills: Exceptional ability to communicate effectively with patients, families, and interdisciplinary care teams, fostering trust and collaboration throughout the care process.
• Patient-Centered Focus: Deep commitment to providing compassionate, holistic care that empowers patients to achieve their goals and improve their quality of life.
• Problem-Solving Skills: Skilled in identifying barriers to progress and developing creative solutions to help patients overcome challenges in their home environments.
• Professional Development: Commitment to continuous learning and staying current with best practices and advancements in occupational therapy.
• Organizational Skills: Strong time management and documentation skills to manage a dynamic caseload while ensuring timely, accurate record-keeping.
• Physical Stamina: Ability to perform physically demanding tasks such as assisting with mobility, transferring patients, and working in diverse home settings.

Your Work Environment

• Location: Home-based with extensive travel throughout the assigned area to provide care directly in clients’ homes. Occasional team meetings may be held in the Cleveland office.
• Pace: A patient-centered and dynamic environment with a focus on providing individualized care, meeting productivity goals, and delivering exceptional outcomes.
• Challenges: Expect to manage a varied caseload while adapting to clients’ unique needs, maintaining compliance with industry standards, and navigating changes in healthcare policies and home health regulations.

How Success Will Be Measured

• Patient Outcomes: Delivering exceptional patient-centered care that results in improved functional outcomes, patient satisfaction, and quality of life.
• Productivity: Meeting or exceeding productivity expectations by efficiently managing caseloads, completing documentation on time, and maximizing direct patient care time.
• Referral Growth: Building strong partnerships with referral sources to increase patient referrals and maintain a steady pipeline of new patients.
• Operational Efficiency: Ensuring compliance with industry regulations while streamlining workflows to deliver high-quality care effectively and efficiently.
• Technology Utilization: Effectively using tools like the PerfectVisit™ platform to enhance documentation, communication, and overall patient care quality.
• Market Presence: Strengthening h/care’s reputation as a leader in home health services by providing consistent, high-quality care and building trust with patients, families, and the community.

Our Commitment to Inclusion & Belonging

h/care is dedicated to fostering a diverse and inclusive workforce. We believe that embracing a variety of perspectives drives innovation, enhances engagement, and enables us to attract top-tier talent to provide the best services and solutions. We welcome applications from all qualified individuals. If you require assistance or a reasonable accommodation during the application and recruitment process, please reach out to us