Small Italian Take-Out

The Opportunity: We are a young, fast-growing Italian take-out restaurant located at The Shops of Grand River in Leeds. After just 3 months in business, we have proven our concept has amazing potential and our daily sales are growing by the week. We are passionate about our brand and have big plans to open additional locations and expand the business. To achieve this, we need to step back from day-to-day operations and place our full trust in a qualified, experienced, and dedicated manager. This is not a position for someone looking to maintain the status quo—it's a chance to take full ownership and continue to build a thriving operation from the ground up.

The Challenge: To be completely transparent, we are at a critical juncture. While our sales are strong, our operations and team culture are not. We are currently facing significant staffing issues that are hindering our ability to reach our full potential. We have a small team that requires hands-on leadership. The right manager will see this not as a problem, but as a blank canvas to build a high-performing team and a streamlined, efficient business.

Key Responsibilities:

• Take complete charge of all day-to-day operations, including managing staff, inventory, scheduling, and customer relations.
• Recruit, interview, hire, and train new staff to build a competent, reliable, and trustworthy team from scratch.
• Implement standard operating procedures (SOPs) for all front-of-house and kitchen functions to ensure consistency and quality.
• Lead by example, setting a high standard for work ethic, integrity, and accountability among all employees.
• Manage labor and food costs, track daily sales, and ensure profitability.
• Maintain a clean, safe, and positive working environment in full compliance with all health and safety regulations.
• Handle all customer feedback and resolve issues professionally and effectively.

What We Are Looking For: We are seeking a seasoned, hands-on manager who is ready to roll up their sleeves and take control. The ideal candidate will possess:

• A minimum of 3-5 years of restaurant management experience, preferably in a fast-casual or take-out environment.
• A proven track record of successfully hiring, training, and retaining high-quality staff.
• Strong leadership skills and a "take charge" attitude with a firm but fair management style.
• Exceptional problem-solving abilities and the resilience to thrive in a high-pressure, fast-paced environment.
• A high level of personal integrity, common sense, and professional maturity.
• Experience with POS systems, inventory management, and basic financial reporting.
• A deep understanding of food safety and sanitation standards (ServSafe certification is a plus).

Compensation:

• Competitive salary based on experience and qualifications.
• Potential for performance-based bonuses and future opportunities as we expand.