Job Description
The Rustman Agency, a leading firm in the marketing and sales industry, is excited to announce an opening for a Sales Account Manager. This is a wonderful career opportunity for professionals looking to advance their careers in a dynamic and supportive remote working environment. As a Full-Time position, the role demands a driven, strategic individual who can contribute effectively to our team and manage client accounts with precision and proactive engagement.
The selected candidate will play a crucial role in sustaining the bridge between our valued clients and our suite of services. Working remotely, the Sales Account Manager will focus on maintaining and expanding client relationships, ensuring the delivery of high-quality solutions tailored to each client's unique market needs. This position is ideal for individuals aspiring to make a significant impact in a flexible, growth-oriented work setting.
Duties and Responsibilities
- Manage and grow a portfolio of client accounts to achieve long-term success.
- Develop positive relationships with clients and act as the primary point of contact for assigned accounts.
- Negotiate contracts and close agreements to maximize profits while maintaining the agency's standards.
- Understand client needs and develop plans to address them with timely and effective solutions.
- Coordinate with cross-functional internal teams, including Marketing and Sales, to improve the entire client experience.
- Identify new business opportunities among existing clients and collaborate with sales teams to reach prospective clients.
- Prepare regular reports on account status and transactions.
- Monitor sales performance metrics to forecast revenue and identify areas for improvement.
- Handle client complaints and resolve issues to maintain the company’s reputation.
- Stay up-to-date with industry trends and client preferences to ensure relevant advisories.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Sales, or a relevant field.
- Proven work experience as a Sales Account Manager, Key Account Manager, Sales Associate or a similar role in sales.
- Strong understanding of sales performance metrics and CRM software expertise, preferably with Salesforce.
- Excellent negotiation and communication skills; ability to deliver engaging presentations.
- Experience with customer account management, achieving client satisfaction and loyalty.
- Demonstrated ability to manage multiple accounts effectively, prioritize tasks, and meet scheduled deadlines.
- Strong problem-solving skills and the ability to adapt to rapidly changing environments.
- Proficiency in MS Office, with a focus on Excel and PowerPoint.
- Experience in conducting market analysis and developing strategic business plans based on market trends and competitor analysis.
- High motivation and target-driven attitude with a record for surpassing sales quotas.
